Band 3 - Patient Booking Assistant (Maternity), Wacs

5 days ago

Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

An exciting opportunity has arisen within Women’s and Children’s Division at Watford General Hospital. We are friendly, hard-working team of administrative, nursing and medical staff. We take great pride in helping our patients and in delivering the best service we can.
We are looking for an experienced Patient services Officer who is a self-motivated and committed person, to work as part of our busy team in our back office.
The successful applicant should be able to demonstrate good communication and interpersonal skills, excellent organisational and I.T skills, and the ability to prioritise workload and be able to work with limited supervision.
Reception & ANC cover, making/rescheduling appointments, cashing up clinics. Puling/ordering notes, printing clinic lists & prepping for clinics. General filing. Tracking notes & printing labels.
To ensure patient data is accurate & up to date.
To undertake any other administrative duties as directed by The Senior Office Manager.
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.
To ensure effective maintenance of patient records and that appointments are made in a timely manner, providing professional and friendly service to our users.
**Key relationships**: Ward clerks, clinical coders, midwives, doctors, Risk Office, Access to records office, patient service officers.
Please note that this post is cross site between St Albans city and Hemel Hempstead hospitals.

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