Senior Night Porter
1 week ago
**About us**
The history of Chester and its most famous 5-star hotel have been inextricably linked for many decades. Although the existing building dates back to 1865, there has been an inn on this site since the late sixteenth century. Throughout the twentieth century the hotel has earned an enviable reputation for understated elegance, sublime comfort and impeccable service.
**Job Overview**
They will also be responsible for supporting holiday cover for the Night Management team when required.
32 HOURS PER WEEK ACROSS 4 SHIFTS, TIMES: 22:00 - 07:00
**Duties**
- Supervise the team in the absence of Night Management.
- Clean and maintain the lobby, corridors, and other public areas
- Assist guests with luggage and transportation needs
- Monitor and address any maintenance issues promptly
- Support security measures by monitoring premises
- Provide excellent customer service to guests
- Assist with deliveries and storage as needed
**Skills**
- Proficient in guest services with a focus on hospitality
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is advantageous
- Experience in a hotel or similar setting is preferred
- Strong organisational skills to manage various tasks efficiently
- Supervisory experience.
**Requirements**:
The ideal person will have at least a years’ experience in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
**Job Types**: Part-time, Permanent
Pay: £21,632.00 per year
Expected hours: 32 per week
Additional pay:
- Tips
**Benefits**:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
Schedule:
- Night shift
Work Location: In person
Reference ID: BES6414
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