Customer Service

4 days ago


Witham, United Kingdom anderson scott solutions Full time

**Customer Service Assistant**

**Witham, Essex**

**£23000 plus excellent benefits**

A well establish global organisation is looking to recruit an experienced Customer Service Assistant to join its small but well established and friendly team. Established over 70 years, this company has a reputation for supplying quality products with good old fashioned customer service.

Reporting to the Service Desk Manager, this is a progressive role that will suit someone with strong customer service experience, ideally from a distribution or manufacturing background**.**

**Essential Experience**
- Previous office based Customer Services experience ideally in a manufacturing/engineering environment
- Good knowledge of UK geographics to plan resource by region or area
- Proficient user of MS Office including Word, Excel and Outlook
- Possess excellent communication skills
- Professional telephone manner
- Ability to deal confidently with difficult situations
- Enthusiastic, positive and self Motivated

**Key Responsibilities**
- Handling customer telephone enquiries and sales order processing
- Resolving customer issues and escalating where necessary
- Issuing completed job cards
- Checking stock, raising quotations and processing orders
- Ordering products from suppliers
- Liaising with credit control
- Monitoring warranty claims
- Liaising with internal department regarding Sales order processing and deliveries
- Producing reports

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Witham: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)



  • Witham, United Kingdom Pure Resourcing Solutions Full time

    Customer Services Advisor to support the wider team. Full time Permanent: Salary; £22k - £25k per annum + Yearly Bonus Office based role working Monday to Friday - 37.5 hours a week Hybrid available Key Duties: - To perform key duties directed by the Customer Services Manager - All Administrative task for the Customer Services department - To answer calls...


  • Witham, United Kingdom Pursuit Resources Group Full time

    **Customer Service Executive** **up to £28k** **Witham, Essex** **Permanent** The successful Customer Service Executive will be delivering the best possible service to customers alongside supporting the Sales Managers. **Responsibilities**: - To process orders received from our customers - To liaise with haulage providers to ensure that deliveries are...


  • Witham, United Kingdom Prime Appointments Full time

    A manufacturing and production client of ours in the Witham area are recruiting a Customer Service Administrator to join their team. This is a 1-year maternity cover position working Monday - Thursday 7.45am - 4.30pm and Friday 7.00am - 2.30pm. Paying up to £25,400 per annum depending on experience. This role is seeking appointment by January 2025. **Key...


  • Witham, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a part time basis, contracted to 24 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes...


  • Witham, United Kingdom Pursuit Resources Group Full time

    **Customer Services Administrator** **Witham** **up to £24,000 Per Annum** **Permanent** **Key Responsibilities** - Proactive response to answering the telephone within 3 rings. Enthusiastic attitude to deal with and resolve customers queries or issues within a timely manner. - Proactively chase customers to resolve queries if they have not come back...


  • Witham, Essex, United Kingdom Specsavers Full time

    Customer Service ApprenticeSpecsavers Witham  So, if you've ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.   We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will...


  • Witham, United Kingdom MLOW CONSULTING LIMITED Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information about products and services. - Identify customer needs and provide appropriate solutions. - Resolve customer...


  • Witham, United Kingdom Pursuit Resources Group Full time

    **Customer Service Administrator** **Up to £30k per annum DOE** **Witham, Essex** **Permanent** **BENEFITS: 24 Days Holiday plus Bank Holidays / Performance Bonus / Pension Contribution / Life Insurance / Employee Assistance** **Purpose of the role**: **Responsibilities**: - To process orders received from our customers according to the relevant...


  • Witham, United Kingdom Pursuit Resources Group Full time

    **Customer Service Administrator** **£22.5k per annum** **Hybrid Position** **Witham, Essex** **Permanent** **BENEFITS: PENSION CONTRIBUTION / LIFE INSURANCE / 24 DAYS HOLIDAY / END OF YEAR BONUS** **Responsibilities**: - To be the main point of contact for allocated key accounts dealing with queries in an efficient and timely manner - Responsible...


  • Witham, United Kingdom East of England Cooperative Full time

    Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and...