Events Coordinator/admin Assistant
2 days ago
We're looking for an experienced and motivated Events/Guest Relations Co-Ordinator for our beautiful restaurant and Hotel
Updown is a magical farmstead with acres of beautiful garden and woodland situated just outside Deal in Kent. This is a very exciting time to be joining our ranks as we continue to grow and build our reputation nationally.
If this sounds like you then we want to meet you
Owing to the location of the venue, you must also have your own transportation or consistent means of travelling to and from work during sometimes unsocial hours.
Main responsibilities:
Greet guests and maintain experience to high standard
Respond to any residential guests requests and ensure they’re actioned and guest experience is heightened
Collect & communicate Hotel guest nuances/requests/background with wider team
Maintain booking systems (Little Hotelier, Resy)
Co-ordinating the purchase of Vouchers
Groups/restaurant events: Check Resy for groups of 10+, arrange menus/pre-orders & create Event Sheets to be distributed to departments
Accommodation reports
Event sheets, table plan & guest list for ticketed events: Workshops, Guest Chef etc.
Respond to event enquiries, book and conduct show-arounds, planning meetings etc.
Track event enquiries and bookings on Event Tracker
Create Event sheets for private events & weddings
Maintain Master Event Tracker with private & non-private events
Oversee the Admin assistant
Admin/Partners Assistant:
Main responsibilities
Organise bookings for the Car Service
Greet guests and maintain experience to high standard
Respond to any residential guests requests and ensure they’re actioned and guest experience is heightened
Collect & communicate Hotel guest nuances/requests/background with wider team
Maintain booking systems (Little Hotelier, Resy)
Co-ordinating the purchase of Vouchers
Keep a master diary for the partners of the business, maintaining, organising and booking in all appointments &meetings
Co-ordinate and implement administrative duties for the partners
**Salary**: £12.00-£15.00 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Language training provided
- On-site parking
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- DEAL: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Restaurant: 3 years (preferred)
- Hospitality: 3 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Night shift (required)
- Day shift (required)
Work Location: One location
Reference ID: J23 FOH
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