Events Coordinator/admin Assistant

2 days ago


Deal, United Kingdom Updown - Restaurant & Rooms Full time

We're looking for an experienced and motivated Events/Guest Relations Co-Ordinator for our beautiful restaurant and Hotel

Updown is a magical farmstead with acres of beautiful garden and woodland situated just outside Deal in Kent. This is a very exciting time to be joining our ranks as we continue to grow and build our reputation nationally.

If this sounds like you then we want to meet you

Owing to the location of the venue, you must also have your own transportation or consistent means of travelling to and from work during sometimes unsocial hours.

Main responsibilities:
Greet guests and maintain experience to high standard

Respond to any residential guests requests and ensure they’re actioned and guest experience is heightened

Collect & communicate Hotel guest nuances/requests/background with wider team

Maintain booking systems (Little Hotelier, Resy)

Co-ordinating the purchase of Vouchers

Groups/restaurant events: Check Resy for groups of 10+, arrange menus/pre-orders & create Event Sheets to be distributed to departments

Accommodation reports

Event sheets, table plan & guest list for ticketed events: Workshops, Guest Chef etc.

Respond to event enquiries, book and conduct show-arounds, planning meetings etc.

Track event enquiries and bookings on Event Tracker

Create Event sheets for private events & weddings

Maintain Master Event Tracker with private & non-private events

Oversee the Admin assistant

Admin/Partners Assistant:
Main responsibilities

Organise bookings for the Car Service

Greet guests and maintain experience to high standard

Respond to any residential guests requests and ensure they’re actioned and guest experience is heightened

Collect & communicate Hotel guest nuances/requests/background with wider team

Maintain booking systems (Little Hotelier, Resy)

Co-ordinating the purchase of Vouchers

Keep a master diary for the partners of the business, maintaining, organising and booking in all appointments &meetings

Co-ordinate and implement administrative duties for the partners

**Salary**: £12.00-£15.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Language training provided
- On-site parking
- Referral programme

Flexible Language Requirement:

- English not required

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- DEAL: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Restaurant: 3 years (preferred)
- Hospitality: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Night shift (required)
- Day shift (required)

Work Location: One location

Reference ID: J23 FOH


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