Medical Records Administrator

**Administrator | Medical Records | Wirral | Full Time | Permanent | 37.5 hours | £23,497 per annum**

Spire Murrayfield Hospital, Wirral is currently looking for an experienced Administrator to join our Medical Records team on a full time and permanent basis.

Spire Murrayfield Hospital is a state-of-the-art private hospital. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.

Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.

**Working Hours**:_Monday to Friday 9 am to 5 pm. _

**Contract Type**:_Permanent, Full-time _
- As Medical Records Administrator, you will be responsible to provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies _

**Duties and responsibilities (not limited to)**:

- To review the storage of case notes both on and off site when culling for retention and destruction, ensuring data corresponds with the Patient Administration System meeting the information governance standards
- To record and track, the movement of case notes into each department using Trackfile
- To file case notes and other documentation in order to ensure a prompt and accurate retrieval service
- To assist in the maintenance of evidence files by checking for completeness, following up requests for missing items and ensuring that all documentation received is current and stored in a structured format in readiness for inspection
- Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient information is provided, received and recorded in accordance with GDPR the Data Protection Act and Spire policies
- Support Ward Clerks with preparing ward patient files, patient appointment making, & patient notes tidying

**Who we're looking for**:

- Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
- Knowledge of GDPR and the Data Protection Act
- Computer/IT literate
- Excellent interpersonal and communication skills
- Strong focus on delivering and meeting customer expectations
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels
- The ability to work effectively as part of a team

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Free Car park
- Free DBS
- Free Uniform
- Employee Assistance Programme

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _