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Delivery Co-ordinator/customer Service
2 weeks ago
Established in 2005, we’re a leading, nationwide, utilities infrastructure organisation providing multi-utility:
1. metering and data services
2. network construction and ownership solutions.
Our end-to-end, ‘meter-to-main’, multi-utility propositions use ground-breaking technology, data analytics and dynamic processes.
We partner with major energy suppliers and utilities constructors - delivering our services to the nation’s biggest brands and public sector bodies.
One strand to our corporate mission is to provide employees with high levels of job satisfaction, recognition and personal development opportunity.
We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a sustainable future, we need the best team - with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We're dedicated to helping to close the diversity gap in the utilities and construction industries and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicities and the differently abled.
If you would like to know more and have the right to work in the UK keep reading and press apply.
The purpose of the job is to ensure that the Siteworks function operational activities are actively supported by proactively engaging with the key clients and service providers to manage expectations and ensure delivery is aligned.
Actively support the project management of asset installations and associated data and contract management, provide an efficient, cost effective and customer focused service by ensuring that successful, profitable engineering solutions comply with legislation and client specification. Maintain and develop excellent relationships with the customer.
You will also be required to ensure the effective coordination of the company’s operational works whilst ensuring the customer needs are fulfilled in accordance with our contractual obligations. You will support the Design Managers and will have key interactions with each function within Energy Assets to ensure delivery for our customers requirements and adherence to both internal and industry protocols. You must lead by example and be available to assist and develop the Siteworks administrative team in the delivery of their daily activities.
Key Responsibilities
- Responsibility for the planning and delivery of Siteworks projects in accordance with the Dept planning processes.
- Positive engagement with the client and supply chain to ensure realistic delivery dates are agreed.
- Liaison with the gas supplier to ensure contract lock in.
- Maintain accurate records of all interactions with supply chain, and the client, throughout the project lifecycle within the appropriate company systems.
- Ensure all health and safety documentation is completed and uploaded in the appropriate company system.
- Effective and timely management of on-site issues, with the customer kept informed at all times.
Vacancy Requirements
**Benefits**:
- On-site parking
- Work from home
Schedule:
- Monday to Friday
