Part Time Receptionist

**Are you a people person with a warm, welcoming attitude?**

**We're looking for a friendly and reliable Part-Time Receptionist to be the first point of contact for our visitors and clients.**

In this role, you'll play a key part in creating a positive first impression while supporting the smooth day-to-day operations of our front desk.

**Location**:Mayfields, Boston

**Salary**:£5,714.28

**Contract**:Permanent

**Hours**:Monday
- Sunday
- (Rota)
- 9 hours per week
- 3 hours per day, over 3 days

What will I be doing as a Receptionist and Administrator?

Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy, you’ll have a fantastic team around you as support and to celebrate your team success.

**A typical week could look like**:

- Supporting our customers and visitors in the provision of information and query resolution at the first point of contact where appropriate and taking personal responsibility for the resolution of an enquiry until it has been resolved.
- Maintaining a thorough knowledge of services and functions carried out by Lincolnshire Housing Partnership (LHP), ensuring that people are advised and directed accurately.
- Reporting repair requests using the LHP repairs system.
- Providing support with meal delivery.
- Assisting in the processing of incoming post and other administrative duties as necessary.
- Assisting with building Health and Safety compliance checks.
- Ensuring that visitors are made aware of fire safety procedures.
- Ensuring all visitors sign the visitors signing in book upon arrival and exit of the premises.
- Ensuring the reception areas are always clean and tidy and organising the information of leaflets which may be of interest to both customers and visitors.
- Arranging and carrying out viewings for prospective tenants and assisting in the signing up of new tenants.
- Help with arranging and delivering social events for residents.Assisting (if necessary) with the dementia day care service, “Memory Lane”.

**What Skills, Abilities, Knowledge and Experience will I need as a Receptionist and Administrator?**
- Experience in an administrator or receptionist role
- Great office 365 skills (Outlook, Word, Excel)
- Experience in meeting tight deadlines
- Experience working in a team
- Excellent customer care skills
- Excellent communication, literacy and numeracy skills
- Using IT systems to record and retrieve information
- Prioritisation and organisational skills and ability to work on own initiativeExperience managing varied and possibly challenging situations, in a customer service environment

**For a full list of responsibilities please download the job description**

**What opportunities will I have for permanent employment?**

At LHP we are committed to investing in the development of our employees to enable them to realise their potential. There are many opportunities that LHP will provide you with to enhance your skills and assist in your career progression.

We measure our success within this area by the number of internal promotions that we can achieve and that we are able to retain our best talent.

If you are successfully in this role, we would develop you and we’d hope you’d progress to a permanent position or move to a Customer Services Advisor or Customer Services Centre Planner

**What is Lincolnshire Housing partnership like to work for?**

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

It’s an exciting time to join LHP With the recent approval of our ambitious ‘Everyday Better’ transformation programme by our Board and Executive Team, we’re expanding our team.

**Check out our**Youtube**channel to hear some stories of what it's like to work here**

**You'll also receive some great benefits at LHP, these are**:

- An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
- Discounted Shopping Vouchers through Westfield Health
- Opportunities to learn new skills and knowledge through our fantastic corporate training programme
- A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
- 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
- The ability to earn additional holiday days through full attendance
- Mental Health First Aiders across the business, let’s be there for each otherCareer Development & Encouragement

**How to Apply**

**Finally some key Information**

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process