Salesforce Support Team Leader
2 weeks ago
Our client is an ambitious Salesforce Partner who have further growth plans over the coming year. They are looking to add a Salesforce Support Team Leader, into what is a newly created role, to help support their client base.
This is fully remote role, but all applicants must be based and eligible to work in the UK.
**RESPONSIBILITIES** As the Salesforce Support Team Leader you will be responsible for keeping up with demand from customers, and to ensure the team is processing customer support duties correctly.
**SKILLS** The ideal applicant should have the following skills:
- Proficient in implementing and upgrading solutions on Salesforce orgs
- Ability to analyse Salesforce issues to identify root cause and possible solutions
**EXPERIENCE REQUIREMENTS** As the Salesforce Support Team Leader you should ideally have experience of providing 1st or 3rd line support in Salesforce.
**QUALIFICATIONS** Minimum requirement: Salesforce Certified Administrator
Desirable requirement: Salesforce Certified Advanced Administrator
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