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Casual Receptionist, Selby Leisure Centre

2 weeks ago

Selby North, United Kingdom North Yorkshire Council Full time

**Salary: £12.00 - £12.38 per hour**

**Grade**:CD**

**Contract: Casual**

**Hours**:Various - Part time/casual hours covering daytime, evening, and weekends Monday to Sunday**

**Location**:Selby Leisure Centre**

**_ We are currently seeking individuals who share our passion for excellent customer service and will contribute to our ongoing success at Selby Leisure Centre as a Receptionist._**
- _

**The role**

You will provide excellent front-line customer service to Selby Leisure Centre visitors. Ensuring a great first impression is given, that positively represents the Council and be helpful and professional whilst handling a range of customer communication channels.

**Duties and responsibilities**:

- Follow Leisure Centre Safety Operating Procedures (CSOP’s) and control the safety of all customers within the centre, including assigned tasks in emergency and evacuation situations.
- Be responsible for the taking of monies and issuing of receipts in accordance with approved fees and charges and operational procedures. Ensure that all financial transactions are reconciled following the centres cashing up procedures.
- Deal with customer complaints, ensuring diplomacy to sensitive matters and promptly advise line manager of any problems which may affect the ability of the centre to provide a high-quality service.

**What you will bring**

You will have experience in working in a public customer service position and have the ability to communicate with people at all levels in a polite and courteous manner.

**Skills & Experience**:
***
- Good administration skills
- Well organised and flexible
- Ability to work as part of a team and work on own initiative
- Sales focussed
- Cash reconciliation and handling

**What you get in return**

In return we can offer free car parking, generous local government pension scheme, training, and development opportunities along with the opportunity to work for a large council with several leisure centres. Plus lots moreFor full details please follow the link to our Total Rewards Brochure below.

**Contact & Apply**

**Key Documents**:
**Job Description**:
Total Rewards Brochure

**Key Dates**:
Closing Date: 22nd September 2024

Shortlisting: 23rd & 24th September 2024

Interviews: 30th August 1st & 2nd September 2024

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.