Customer Service Assistant

7 days ago


Blackpool, United Kingdom Merlin Entertainments Full time

**Customer Service Assistant**:

- Location (Country-County-City) UK-Lancashire-BLACKPOOL
- Job ID
- 2025-9521
- Employment Type
- Guaranteed Hours (MGH)
- Offer/Contract Type
- Fixed End Date/Seasonal
- Location Name
- SEA LIFE Blackpool

**What you'll bring to the team**:
**Join the Adventure**

Looking for a job that’s not just work but a world of fun? At Merlin Entertainments in Blackpool, we’re hiring Customer Service Assistants who want to make memories for our guests while having a blast themselves

From the mesmerizing underwater wonders of SEA LIFE to the magical world of The Gruffalo & Friends Clubhouse, and every thrilling, smile-inducing attraction in between, you’ll be at the heart of the action. Whether you’re welcoming visitors, keeping our spaces sparkling, or helping guests find that perfect souvenir, you’ll make every moment unforgettable.

**Your mission (should you choose to accept it)**:

- Spread smiles by delivering top-notch customer service to visitors of all ages.
- Boost the fun (and sales) by upselling exciting extras and merchandise.
- Keep our attractions looking their best, ensuring a clean and inviting environment.
- Master the art of teamwork, working closely with the Commercial team to keep things running smoothly.

These are seasonal, fixed term positions. Offering full-time and part-time hours, our attractions are open daily so full availability is needed, including weekends and bank holidays.

**Qualifications & Experience**:

- You’ve got a knack for customer service and love interacting with people.
- A friendly, dynamic personality that lights up the room.
- Excellent communication and a passion for creating magical experiences.
- Flexibility to work weekends, bank holidays, and all the moments in between.

**Benefits**:

- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- A Merlin Magic Pass - FREE TICKETS to all our attractions, including Alton Towers every year for you, your family, and friends
- Employee pricing up to 55% off cinema tickets

**_

**Pay Range**:

- GBP £7.55/Hr.



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