Senior Service Support Co-ordinator

**Role**: Senior Service Support Co-Ordinator
**Salary**: £27,648 - £30,125 per annum + on-call payments of £150 a month once probation has been passed.
**Shifts**: The shifts can be flexible between 8 and 12 hours, mainly during the day, however you will be expected to drop into the shift patterns to support on both days and nights to support if there is sickness or annual leave.
**Location**: Northampton, Northamptonshire
**Overview**:
Homes2Inspire Ltd are part of Shaw Trust Group, a charity which helps to transform the lives of children, care leavers and adults across the UK.
Belinda Ferrison House is a semi-independent accommodation in Northampton for care leavers aged 17 - 25 years, providing care leavers the very best steppingstone to a brighter future.
Belinda Ferrison House has 19 flats for care leavers leaving care, is staffed 24/7, and provides support sessions, workshops and activities to support the transition to independence.
The Senior Service Support Co-Ordinator will have accountability for the delivery of bespoke services to support care leavers residing in Belinda Ferrison House. You will supervise, mentor and guide Support Workers and work collaboratively with a multi-agency team.
**Essential**:

- 1 years' experience of working with young people
- QCF Level 3 in Child and Young People’s Workforce or equivalent

The role of Senior Service Support Co-Ordinator requires you to provide 24/7 on-site support for young people, being the first port of call for young people for immediate advice, guidance and signposting them to other key workers or agencies. You will be required to effectively manage and supervise BFH staff to achieve positive outcomes for young people.
**You will also be required to**:

- Provide a full administrative service so that the needs of the functional/departmental team are met.
- Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements.
- Maintain comprehensive forms and documentation required by the function/department so that it is available when required.
- Collate, produce and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate up to date information.
- To facilitate key work session with young people to achieve required outcomes against their pathway/ care plan.
- Ensure the safety and wellbeing of young people based at provision, carrying out daily health and safety checks and monitoring visitors.
- Work directly with the young people in supporting them to gain the skills to carry out practical tasks, as well as supporting them in achieving positive health and wellbeing outcomes.
- Carry out minor maintenance and cleaning tasks as required..
- Line manage and supervise staff within BFH as required by the Project Service Manager.
- Provide cover for shifts in the absence of Service Support Co-Ordinator.
- Support the 24 hours a day, 7 days a week on-call arrangement as required.
- Ensure the protection and safeguard the wellbeing of the young people in our care.

We welcome applicants from all backgrounds BME, LGBT, males and ex-care leavers.
Homes2Inspire understand the value of our people and the need to invest in our staff to ensure they have all of the skills and experience to provide our young people with the best quality of care.
We welcome applicants without prior experience in the role to apply, as full training and guidance is provided to ensure you are at the expected level to be able to care for the young people.
As an organisation, Homes2Inspire promote their staff team to be passionate, nurturing, and resilient people, to help support the young people to achieve positive outcomes for a better quality of life. Homes2Inspire are committed to provide our staff with a comprehensive induction into this field of work, this will include:

- A modular training programme prior to commencement of role
- Monthly formal professional supervision
- On-going continuous professional development
- Fully funded live update DBS check

As a residential provision this is a 52 week/24-hour service. You will be required to work a shift pattern which includes Day, Middle and Night shifts.

**Job Types**: Full-time, Permanent