Technology Practice Lead

**Background**:
This is an exciting opportunity to lead Chubb’s Technology Industry Practice in the UK & Ireland. The practice puts the customer and their specific needs as the focus, delivering tailored multi-line products and services through dedicated multi line underwriters.

**Role Purpose**:
The primary purpose of the role is the management and leadership of the UK & Ireland Technology Industry Practice team and portfolio. It is the ultimate underwriting leader within the region for Tech E&O, cyber, property and casualty lines of business for Technology companies, and will drive strategy to ensure we continue to have a market leading cover and proposition.

**Technical Underwriting Skills.**The Manager will be expected to have experience of underwriting Property, Casualty, Tech E&O and Cyber as they relate to Technology Companies, and have a broad understanding of Chubb’s appetite, strategies and wordings, A broad understanding of the Technology Industry and the insurance market including competitor wordings strengths and weaknesses is also required. Ultimately, the role must be capable of holding high levels of underwriting authority and be comfortable taking referral work from the UKI Technology team of dedicated underwriters. Collaboration is required with key stakeholders in product line management and Chubb Overseas General Management to ensure appetite and underwriting strategy is understood and communicated, and underwriters are appropriately empowered.

**Planning & Execution.**Delivery and execution of the financial plan is a critical responsibility for this role, ensuring that rate, retention, and new business numbers are planned and forecast accurately and that monthly production targets are met. Prepare and execute a business plan for the Practice with key actions and tactics.

**Target Operating Models.**The Manager will be required to be lead and actively support adherence to Chubb’s TOMs. This will require an understanding of the Operating Model that Chubb wishes to follow and pro-active execution to achieve the required outcome. Working with team members in the National Underwriting Centre (NUC) and other stakeholders to ensure renewal business migrates effectively in line with TOMs. Knowledge and regular use of Chubb’s underwriting and operational systems will be required. Drive and maintain best practice and disciplines around usage of key operational systems. Look for opportunities to continuously improve our processes to generate operational efficiency.

**People Management.**Leadership and management of a large team of underwriters, some of whom will be direct reports, others will be dotted line reports based in a branch or the NUC. As well as managing the day to day needs of the team, the role will be required to ensure the talent and development needs of individual underwriters within the team are met. This will include coaching and mentoring the team to achieve collective and individual goals. Navigating periods of change and keeping focus on the importance of continuous improvement.

**Broker and market engagement.**Focus on driving retention and growth with brokers. Co-ordinating and engaging team activity around key areas, such as account retention and allocation. It will require focus around driving the pipeline of new business activity with BDMs and Distribution (both from short and long term perspective) to meet plan. An important function is to raise Chubb’s profile as a Technology industry expert. Participation is expected in technical market bodies and would include speaking at client, broker, and industry forums/events.

**Key responsibilities**:

- **Underwriting Referral -**act as the main referral point for UKI technology underwriters
- **Financial -**Delivering and exceeding the Technology Practice financial plan.
- **Strategic focus**:

- Working closely with other stakeholders to shape and execute strategy.
- **Portfolio management**:

- Ensuring quality control within defined area of responsibility by undertaking quantitative underwriting reviews, running regular management meetings and peer reviews. Supporting effective management of the UKI technology portfolio, through regular reporting and task management.
- **Procedures -**Meet company standards in respect of policy documentation, contract certainty and compliance and regulatory requirements.
- **Compliance -**To be responsible for Peer review implementation across the practice and the completion of all audit requirements and actions within agreed timescales and adherence to all legal compliance standards
- **Leadership**:

- Promoting Chubb as a ‘Go to’ market to brokers and clients. Acting as a senior representative for Industry Practices (both internally and externally), driving the strategic relationships, in terms of trading and execution with all our broking partners. Supporting and encouraging colleagues to drive the business. Responsible for the strategic and operational management of the team.
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