Azure Practice Manager –Professional Services

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.Role SummaryRackspace transforms its Professional Services organization into a technology-first delivery engine. As a Practice Manager, you are the capability leader for your cloud domain — bringing deep technical expertise and the ability to personally lead-by-example the technical aspects of our most complex projectsYou will set the technical vision for your practice, build and grow the skills of our consultants, and lead from the front — engaging with clients, validating designs, ensuring delivery excellence, and resolving escalations hands-on. Alongside this, you will define and execute the practice development strategy, including capability building, technology radar, AI integration into delivery, and go-to-market readinessThis role is for a technical leader who inspires confidence through hands-on credibility and someone who can switch seamlessly between advising C-level executives, guiding technical teams, and delivering solutions themselvesKey ResponsibilitiesTechnical Leadership & Delivery ExcellenceAct as the hands-on technical authority for your practice, capable of validating architecture, delivery approaches, and project estimationsLead technical assurance (TQA) on in-flight projects to confirm quality, standards alignment, and business outcomesPersonally lead resolution of complex technical escalations, setting the standard for problem-solving within the teamServe as the primary technical point of contact for major clients during deliveryPractice Development & Capability GrowthOwn the technical vision and development roadmap for Azure cloud capabilityBuild and maintain a technology radar to track technologies, frameworks, innovations, emerging patterns, and AI integration opportunitiesDefine and execute skill development and certification programs for your consultantsMaintain a repository of case studies, engagement histories, and best practices to showcase technical excellenceDrive AI adoption in delivery to demonstrate speed, innovation, quality, and customer outcomesClient & Sales EngagementPartner with sales and pre-sales teams to support them in sales engagements, from solution design, bid and RFP phase to delivery project closureDeliver technical presentations, discovery workshops, and executive highlights to demonstrate leadership and visionPeople LeadershipLead, mentor, and inspire consultants and architects to develop their technical skills and advance their careersPromote a culture of technical curiosity, continuous learning, and innovationBuild cross-practice and cross-region (EMEA/EG/DACH/US/IN) collaboration and knowledge-sharing across Professional ServicesRequired Experience & SkillsProven deep technical expertise in Azure. Ideally demonstrated through architecture design, delivery leadership, and complex problem resolutionKnowledge of at least one programming languages and its frameworks, including CI/CD tooling (Python, Java, .NET, TypeScript)Track record of building technical practices or capability teams within a consulting or Professional Services organizationStrong pre-sales experience, including bid support, solution shaping and presentation, and estimation validationExceptional communication skills with the ability to engage both technical and executive audiencesExperience with AI technologies and their application to professional services deliveryDemonstrated ability to balance hands-on technical leadership with strategic people and practice managementWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.