Delgated Authority Oversight Specalist

**Location: We're flexible You'll need to travel to our Croydon office occasionally**

**Salary: Up to £36,000 depending on experience + excellent benefit package**

**The opportunity**:
Delegated Underwritng Authority Arrangements continue to play a significant part of Zurich’s portfolio and appetite in all areas of the business (Retail, ZM and CI). We are transforming our ways of working, for whatever the future brings as the regulators oversight of insurers continues to evolve.

In joining this team, you will play a pivotal part in supporting the enhanced delegated authority oversight processes and control frameworks. You will be actively encouraged to identify and develop new ideas and areas of improvements to ensure that these arrangements are managed effectively always ensuring that the Customer is at the heart of what we do.

This is an exciting and varied role with excellent opportunities to raise your profile across many areas of the business such as Supplier Assurance, Compliance, Customer Comms and Legal.

Up for a challenge? Interested in being part of this? We would love to hear from you

The role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time

**What will you be doing?**

As the Delegated Authority (DA) environment continues to evolve in line with Legal and Regulatory change, the role demands the ability to adapt and embrace new challenges, new ways of working and ensure new regulations are incorporated and adhered to. Some key responsibilities include:

- Having oversight of Delegated Authority Arrangements (DAA’s) and Managing General Agents (MGA’s) from across the UK with varying degrees of complexity and covering all Lines of Business.
- Liaising with the DA Owner to drive the DA annual review cycle through the completion of key Risk Assessment and Due Diligence questions ensuring that any follow up actions are driven through to completion.
- Responsible for ensuring all correct Governance protocols and procedures have been followed in accordance with regulatory requirements and in line with Zurich’s underwriting strategy and appetite.
- Working with DA Owners to obtain quarterly returns of Conduct Management Information and supporting the business in carrying out analysis of the data to identify any potential detriment to the Customer and explore potential solutions.
- Leading Delegated Programme Reviews (Spot Checks)
- Timely and accurate updating of the UK DA sharepoint Site and other management systems as required.
- Ensuring data quality and accuracy of information for the oversight of Delegated Authorities is clear and in line with local and regulatory requirements
- Co-ordinating the appropriate engagement with stakeholders (Legal, Marketing, Compliance, Distribution, Underwriting etc..) periodically throughout the lifecycle of the DAA or MGA
- Ad hoc Project work as required

**What are we looking for?**
- An Understanding of Delegated Authorities would be beneficial but not essential
- A knowledge of Underwriting or Compliance would be beneficial but not essential
- An interest in Governance and doing the right thing
- Strong Communication skills - This role involves a high level of engagement with a wide variety of internal stakeholders across all MFU’s
- Ability to produce accurate and timely reports for the underwriting assurance reviews
- Confidence to question and challenge existing ways of working
- Proactive and the ability to manage and prioritise your own workloads
- Ability to adapt to changes and embrace new challenges

**Our Culture**:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 millio