Field Collections Agent

3 days ago

Edinburgh, United Kingdom Orbit Full time

**Field Collections Agent**

**No Warrant Work involved**

**Annual earnings** total up to **£37,617 **(inclusive of the car allowance)

**Monthly Bonus**

Do you have a full driving licence and access to a vehicle for work?

Would you love to work outdoors?

Do you want the flexibility to work the hours to suit you and your customers?

If the answer is yes, then we have an excellent opportunity for you
- _________________________________

**SALARY**:
Basic salary from **£27,417** plus **£4,200** Car Allowance & Fuel Card.

Here at **Orbit **we like to go above and beyond, therefore as part of our **monthly commission** structure you will have access to an additional annual amount of **£6,000** for achieving commission targets which could take your annual earnings total up to **£37,617 **(inclusive of the car allowance).

**SHIFTS**:

- Flexible working patterns, to support your work-life balance. 25% of hours will be worked during our prime operating window between 4pm and 8pm Monday to Friday and 9am-1pm on Saturday.

**ROLE**:
As a** **Field Collections Agent at Orbit Credit Services you will need to be at ease speaking to our customers to discuss options that help them address their financial situation. You’ll be field based covering a region across Edinburgh.

In this rewarding role we’ll support you to use your expertise and commitment to customer service to helping our customers achieve financial health. Your role will involve you:

- Visiting our customers at their home address supporting them get back on track with their outstanding arrears
- Day to day you can expect to resolve customer’s accounts on a personal basis, taking payments, and setting up repayment plans to help them achieve financial wellbeing
- Educating customers on the potential consequences of non-payment of their account
- We’ll supply you with an iPad so you can update customers’ accounts with visit outcomes, so you need to be IT literate and comfortable using the iPad

**BENEFITS**:

- Salary from £27,417 plus a monthly bonus of up to £6000 per annum
- Car allowance of £350 per month
- Fuel Card provided for business miles
- 31 days holiday (including bank holidays and annual 2-week December shutdown)
- Discount and cash back at hundreds of high-street shops
- Flexible working patterns, to support your work-life balance. 25% of hours will be worked during our prime operating window between 4pm and 8pm Monday to Friday and 9am-1pm on Saturday
- To support you with this, our comprehensive five-week induction programme means you will spend time learning how to use our systems and deal with your customers effectively and professionally. We’ll make sure you’re fully prepared to speak to customers once you’ve hit the required quality structure
- Ongoing support and development from our in-house team
- _________________________________

**MINIMUM REQUIREMENTS?**
- A clear criminal record
- No CCJ’s or IVA’s within the last 6 years
- Confident verbal communicator
- Good listening and decision making skills
- Proven time management skills
- Comfortable working alone
- _________________________________

Pay: £27,417.00 - £37,617.00 per year
- Job Ref: CCAFLD_

  • Field Resolutions Agent

    1 day ago

    City of Edinburgh, United Kingdom Utility Collections Full time

    Join to apply for the Field Resolutions Agent role at Utility Collections Field Resolutions Agent - Home Based - Nationwide Travel £35,000 rising to £37,500 per year Company car Fuel card Hotel & Food allowance 40 hour week across 4.5 days Excellent career prospects Growing organisation We are seeking a professional and reliable Field Visiting Agent to...

  • Field Collections Agent

    2 weeks ago

    Edinburgh, United Kingdom Orbit Credit Services Full time

    **Field Collections Agent** **Start date 12th January 2026** **Location**: Within a 90-minute travel radius of your home (applicants must reside within Edinburgh) **Salary**: From £27,965 + £4,200 per annum car allowance + uncapped monthly bonus as a guide our current Field team earn monthly bonuses from £200-£400 **Earnings Potential**: Up to...

  • Field Resolutions Agent: Remote, Nationwide Travel

    1 day ago

    City of Edinburgh, United Kingdom Utility Collections Full time

    A leading debt recovery service provider in the UK is looking for a Field Resolutions Agent. This role involves traveling nationwide to deliver important documents to commercial properties, requiring strong communication skills and a full UK driving license. Candidates should be self-motivated and able to manage their time effectively. The position offers a...

  • Viewing Agent

    7 days ago

    Edinburgh, United Kingdom MOV8 Real Estate Ltd Full time

    We are looking for a Viewing Agent to join our Real Estate department covering the Edinburgh region. The role is responsible for representing our invaluable clients, and the company, by delivering a first class customer service whilst showing potential buyers and investors round our client’s properties. Our field based Viewing Agent forms a part of our...

  • Field Data Collection Specialist\Surveyor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom TSMG Full time £15,000 - £30,000 per year

    Company Description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.  We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across...

  • Field Agent

    2 weeks ago

    Edinburgh, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Edinburgh (EH Postcode)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...

  • Customer Service Field Agent

    5 days ago

    Edinburgh, United Kingdom Randstad Delivery Full time

    Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation? This is the perfect role for you! Position: Driving Field Agent Location: Edinbrugh Hourly rate: £12.55 Duration: Till 17/12/2026 Hours: 22 -30 pw (Monday - Friday, occasional...

  • Customer Service Field Agent

    7 days ago

    Edinburgh, United Kingdom Randstad Delivery Full time

    Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation? This is the perfect role for you! Position: Driving Field Agent Location: Edinbrugh Hourly rate: £12.55 Duration: Till 17/12/2026 Hours: 22 -30 pw (Monday - Friday, occasional Saturdays) Contract...

  • Driving Field Agent

    2 weeks ago

    City of Edinburgh, United Kingdom Randstad Delivery Full time

    A leading employment agency in the United Kingdom is looking for a Driving Field Agent to engage with customers in various locations. This role involves driving to new areas, engaging customers with upbeat conversations, and requires a valid UK Driving License and owned car. Offering a pay rate of £12.55 per hour with potential travel up to 40 miles....

  • Debt Collection Agent

    7 days ago

    Edinburgh, United Kingdom Orbit Full time

    **Full Drivers Licence is Essential (Manual Only)** **Starting salary of £26,748 plus bonus up to £4,000 per annum** Are you looking for an exciting opportunity to join a dynamic team working in a fast-paced challenging industry? Are you able to confidently manage your own workload and confidently respond to work pressure? **What can you expect from...