Night Receptionist

4 days ago


Milton Damerel, United Kingdom Woodford bridge country club Full time

RESORT: Woodford Bridge Country Club

LOCATION: Milton Damerel, EX22 7LL

HOURS: 35 per week on average, shift pattern of 5 on and 5 off

SALARY: £12.31 per hour

Woodford Bridge Country Club is a resort that is as unique as you are. We are recruiting for a night receptionist to join the team working on a 5 nights on/5 nights off basis, 11pm - 8am. With benefits including use of the leisure club, perks at work membership and discounted stays at other resorts; why not come and join the industry leader in holiday ownership.

Reporting to the Head of Reception, the main job duties will include, but are not limited to:

- Check in late arrivals and deal with early check outs
- Respond efficiently and professionally to guest’s queries, complaints and requests
- Assume responsibility for the running of the Resort overnight
- Ensure excellent customer service throughout the guests stay
- Run night audit procedures and handle cash payments and float in accordance with company standards.

Skills and experience required to fulfil the role include:

- Excellent communication skills
- Able to work on your own initiative as well as part of a team
- Able to plan, organise and prioritise your workload, deal with tasks efficiently and effectively and have excellent attention to detail
- Possess good computer skills
- Be enthusiastic, dedicated to providing an excellent service, customer focused and possess a polite telephone manner.
- Resort privilege program/Employee discount throughout Europe
- Referral programme
- Generous holiday entitlement
- Access to Employee Assistance Program (EAP)
- Free parking
- Use of Leisure Facilities
- Uniform provided
- Great training opportunities
- Perks at Work Membership (discounts on various products)

**Job Types**: Full-time, Permanent

Pay: Up to £12.31 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Referral programme

Schedule:

- Night shift

Ability to commute/relocate:

- Milton Damerel, EX22 7LL: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have your own transport?
- Are you able to work overnight from 11pm - 8am?

Work authorisation:

- United Kingdom (preferred)

Work Location: In person


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