Tenancy Credit Controller Altrincham
4 days ago
Dandara Living is recruiting a Tenancy Credit Controller to join our brand new luxury office in Altrincham.
This is an office-based role, with the view to turn into a hybrid set-up with 2 days working from home.
Key Roles & Responsibilities
**Your main duties will consist of**:
- Maximise rent collection / minimize risk to the business
- Ensure rent collection adheres to company policies and procedures
- Alert management of potential collection problems
- Produce weekly outstanding rent reports, any issues and a resolution time scale
- Liaise with leasing department to ensure all tenant queries are resolved in a timely manner
- Assist in the preparation of monthly invoice runs/posting of direct debit payments when required.
- Create and issue section 8 and section 21(6a) notices in line with the housing act
- Instruct third-party legal providers and assist with the possession of properties
- Oversee and manage the recovery of aged debt
About You
**Desirable**
- Experience in a similar role within lettings
**Essential**
- Previous experience in debt collecting from individuals
- Great planning, organization, customer service, rapport building & problem-solving skills
- Great attention to detail
- Ability to meet deadlines; recognize potential risks; work independently and as part of a team
- Ability to listen to resident feedback & action reasonable requests.
- Experience and knowledge of assured short hold tenancy agreements
- Understanding of the housing act and section 8 and section 21(6a) process
- Strong Microsoft 365 skills
Dandara has been one of the UK’s most respected house developers for over 30 years. If you are an ambitious and driven Credit Controller looking to support the growth of our build-to-rent division - then this is the role for you
Join the Dandara team today
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