Support Officer

**About Us**:
**THE EXTRAORDINARY STORY OF SERENA’S VISION**

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.

Please view the extraordinary story of Serena’s Vision **here**.

**The Role**:
As Transformation & Engagement Support Officer, you can make your own powerful contribution to the regeneration of Westminster. You’ll be at the heart of our Transformation & Engagement team, which is passionate about supporting the success of ambitious initiatives to develop the area. You’ll help to make key projects, programmes and services tick - because you know good administration is the foundation of success.

We’ll look to you to support the delivery of transformation projects and a range of services across Regeneration, Economy & Planning. As the key coordinator for your assigned teams, you’ll provide detailed administrative support. For example, you’ll coordinate correspondence and diaries, schedule meetings and support engagement events. As first point of contact for projects, you’ll work closely with members of the public, key stakeholders and colleagues across the Council.

As part of our community, you’ll get plenty of support to ensure you understand our strategies and goals. Along the way, you’ll gain exposure to diverse areas of work and fields of expertise. This means you’ll develop a deep understanding of how the Council operates. Our team works flexibly and believes in empowering you to be your best. So we are committed to setting out a clear path for your personal development and professional progress.

Please refer to the **Job Description** for more information.

**About You**:
You’re a highly skilled administrator with impressive attention to detail and a commitment to supporting the success of projects and services. With experience of managing the diaries of senior executives, you are highly organised and comfortable managing multiple deadlines in a fast-paced environment. We expect you to be a proactive, creative problem solver and a clear communicator. Passionate about people, you are skilled in building professional relationships and confident when handling enquiries from the public.

**What We Offer**:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.