Operations Risk and Controls Associate

**Description**:
Here at AXA, we’re on an exciting journey with the next level of significant investment planned in all UK&I businesses to transform and deliver new digital services, to our customers and streamline and automate our business processes.

Working in the rapidly expanding Controls Assurance team your role will be pivotal in providing support to the Security Governance, Reporting and Oversight Function who drive the identification, evaluation and mitigation of Operational risks, and remediation of Internal Financial Controls (IFC) deficiencies and audit issues, across AXA UK Operating Companies. We’re looking for a talented individual with superb problem solving and issue resolution skills and a passion for making a difference, to join this growing team.

At AXA we’re adopting a Hybrid way of working, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.

**What you’ll be doing**:

- Support the First Line in the design, documentation and operation of controls, in alignment with AXA Group, regulatory & industry standards, to mitigate risks
- Communicate control gaps, deficiencies, risk exposures, and changes to the Operations risk profile to Senior Management and Second Line, as appropriate
- Undertake the monitoring and updating of tracking records (spreadsheets and dedicated tools) to ensure that documentation is maintained to an excellent standard
- Support the timely identification and remediation of control gaps and deficiencies across all Operations control domains, including Technology, Data Management, Information Security, Project Management, and Third-party Management
- Support First Line in the completion of periodic Risk and Control Self-Assessments for AXA UK Operations
- Support Independent controls testing by responding to requests for information in a timely manner, and undertake work to provide requested evidence against controls
- Support Security assurance reviews including: o issuing of information requests to AXA Group functions and the AXA UK&I Businesses in an efficient and timely manner o tracking and following up on information requests and delivering them to the appropriate team members o controls testing, where required
- Support the documentation of controls to close open Internal and External audit issues
- Assist in the preparation of reports and presentation decks for both internal, AXA Group and external consumption.

**Qualifications**:
Operational risk management experience
- Knowledge of Financial Controls and Risk Frameworks
- Effective communication, interpersonal skills and behaviors
- Strong written and analytical skills (ability to process, collate and present data)
- Stakeholder management skills, with proven influencing and negotiation skills
- Pragmatic approach to problem solving and issue resolution
- Ability to assimilate information and act on requests consistently and promptly highlight conflicts and issues
- Strong knowledge and demonstrable capability with the Microsoft Office Suite of word processing, spreadsheet, and presentation tools
- Understanding of the workings of UK General Insurance is desirable, but not essential

**What we offer**:
One of the best things about joining AXA is our rewards package. At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.

**You can expect to receive**:

- Competitive annual salary up to £30,000 depending on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 23 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
- AXA employee discounts
- Gym benefits

AXA is proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

**‘As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.’**

**About AXA**:
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s a