Customer Team Member

2 weeks ago

Uckfield, United Kingdom MRMU COOP LIMITED Full time

**Uckfield’s Co-op store is based on the junction of Eastbourne Road and Lewes Road to the south of the town.**

As a Co-op Customer Team Member (CTM) you'll be the public face of this store, taking responsibility for customer service, ensuring stock is replenished and looking its best. You'll be part of a professional team which helps to support some brilliant local projects by sharing profits within the community. It’s not just talk. It’s what we do.

**What you’ll do as a Customer Team Member**

There is plenty involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks:

- providing friendly, considerate customer service (and really getting to know customers)
- preparing and presenting our products, including from the bakery
- keeping the store well stocked and looking good
- thinking on your feet if there’s an issue or problem to solve
- promoting Co-op membership, and the local projects we support

**Who can be a Customer Team at Co-op?**

We’re not looking for any specific experience or qualifications - we provide full training. It’s your personality, skills, motivation and values that matter. You’ll need to show us:

- a real passion for customer service
- great communication and listening skills
- the ability to work well in a team, and achieve team and individual goals
- an enthusiastic approach and willingness to support your colleagues when the store gets busier
- the flexibility to work a range of shifts to support the opening times of the store

**Why Co-op?**

Teamwork is a big part of the job. You’ll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stands out, including:

- a competitive pay rate
- flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts
- In-store food discount

**Building an inclusive workplace**

Please note, you have to be aged 18 to take on this role, as it involves authorising age-related sales.

Note also that for bakery roles the shifts are set for mornings only (from 06:00 to mid/late morning).

**Job Type**: Part-time

Part-time hours: from 12 per week

**Salary**: £12.00 per hour with annual pay review due in April 2025

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

Reference ID: Reference ID: UKCTM01

**Job Type**: Part-time

Pay: From £12.00 per hour

Expected hours: 12 per week

**Benefits**:

- Canteen
- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: Reference ID: UKCTM01

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