Product Owner

**End Date**

Monday 06 October 2025

**Salary Range**

£76,194 - £89,640

**We support flexible working - click here for more information on flexible working options**

**Flexible Working Options**

Job Share

**Job Description Summary**

The purpose of the LBG Physical Presence Product Owner is the overall ownership for a single product backlog which contains 2-3 features, journeys or technology components. They are a Team Leader, reporting into the Lab Lead. This role is responsible to oversee the release of incremental value within an overall product, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities. It is key that the Product Owner has experience with banking Self Service solutions e.g. experience with products relating to ATM's/IDM's/MFD's

Role responsibilities:

- Supports development of Lab or Team OKRs and provides product performance and benefits realisation data
- Defines user-stories at Lab or Team level to meet customer needs
- Works with Customer Journey Manager to analyse user stories for customer journey improvements
- Shapes Product vision and roadmap at Lab or Team level
- Prioritises, refines and manages Lab or Team Product backlog
- Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO’s are accountable but activities to be delivered by the whole ‘team’.
- Plays a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods
- Works with Integrators when change is particularly large
- Owns and manages the product backlog for a Group-wide technology asset
- Develops technical design for the product
- Delivers against a product budget, performing financial and data analysis
- Manages all product risk
- Defines the segmentation and supplier strategy
- Environment Planning and other technical activities

Meets the needs of significant customers related to a range of products and services and/or manages a customer advisor team over a given area.

Takes responsibility for implementing formal development frameworks for a substantial department, while informally coaching and mentoring others throughout the organisation and investing in own personal development.

Initiates, formulates and implements new business practices for own discipline, while managing the development and/or delivery of a significant element of the organisation's change management programme

Develops and/or delivers a plan for a specific area of responsibility by managing others.

Builds complex frameworks to fully assess the scope and context of short-term and long-term business needs.

Manages the definition, development, and/or delivery of a significant product or service of the organisation's development/engineering programme and offers to ensure alignment with customer requirements, and/or manages a medium-size product development/specialist team.

Manages a significant portion of the organisation's risk management and/or control process, contributing to the development and implementation of risk management policies and procedures.

Develops innovative solutions by integrating and analysing complex and diverse information sources.

**At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.**

**We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.**

**We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.