Emergency Response Operative

**Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.**

We are looking for a Emergency Response Operative to join us at our client site in Dyce, Aberdeen. Provide 24-hour monitoring, notification and coordination of Incident/Emergency/Crisis Response services and arrangements across all North Sea operations and assets both onshore and offshore. To ensure that the day-to-day operation of the BP Notification Centre (bpNC), associated activities and administrations is effective and resilient.

**What do you get from us**:

- **Shift Pattern -**7 days on 0600-1800, 14 days off, 7 nights on 1800-0600, 7 days/nights on stand-by (5-week rotation)
- **Pay**: £32, 358 per annum
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists
- Access to an **Online GP Service** for you and your dependents

**A typical day in the life as a Emergency Response Operative**:

- Fully understand clients Emergency Response operating procedures and protocols
- The ability to respond to incidents or training exercises in accordance with agreed procedures
- To notify, mobilise and/or provide information to Incident Management Teams (IMTs), Business Support Team (BST), any associated response teams and C&CM/ER (Crisis & Continuity Management/Emergency Response) and Security Team as required.
- Provide immediate coordination of response and support to the site in an emergency incident in accordance with established procedures and protocols.
- Liaise and notify appropriate Emergency Response coordinating agencies and authorities as required.
- Accurately log all incident information, any actions taken and any mandatory reporting as instructed or regulated.
- In conjunction with Client C&CM/ER management ensuring that bpNC library is maintained to agreed standards.
- Fulfil the role of first point of contact to IMT members across the region for administration, response rotas, exercise participation, training and provision of assistance as required.
- Maintain accurate records of vessel and mobile rig movements, alongside Person on Board manifests.
- Provide effective administrative and project support to Client C&CM/ER & Security Teams as required.
- Ensure effective and detailed handover between operators at all shift changes
- Be competent in the use of telephony and IT systems
- To possess excellent communication and interpersonal skills

**What are we looking for?**
- Deliver excellent customer service
- Excellent IT Skills
- Demonstrate the ability to think and act quickly in emergencies or under pressure
- Have an ability to deliver succinct and clear verbal and written reports where necessary
- Maintain a high standard of personal presentation
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
- Able to demonstrate an ability to work as part of a team.
- You will also need a 10 year vetting history

Internal Applicants