Front of House Team Member

1 day ago


Coniston, United Kingdom The Wilson Arms Full time

We are seeking a friendly and customer-oriented Front of House Team Member to join our team. As a Front of House Team Member, you will be responsible for providing excellent customer service, taking orders, and ensuring a positive dining experience for our guests.

**Duties**:

- Greet and seat guests in a timely and friendly manner
- Take and process customer orders accurately
- Provide recommendations and up-sell menu items to enhance the dining experience
- Deliver food and beverages to tables in a prompt and efficient manner
- Ensure tables are clean and properly set up for the next guest
- Handle customer inquiries, concerns, and complaints professionally
- Collaborate with other team members to ensure smooth restaurant operations
- Maintain a clean and organized work area

**Skills**:

- Strong time management skills to handle multiple tasks in a fast-paced environment
- Excellent communication and interpersonal skills to interact with customers and team members effectively
- Willingness to help out in various areas of the business as needed

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £12.00-£13.00 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Every weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person



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