German Speaking Customer Service Advisor

17 hours ago

Slough, United Kingdom Jobs Network Full time

Prioritising and multitasking to meet our customers’ expectations
- Accurately logging the outcome of your interactions and adheringto GDPR and Child Safeguarding. As a multilingual advisor, you will cover a variety of shifts and some weekendsPlay your part in our team succeedingOur Consumer Service Advisors are at the forefront of Consumer & Shopper Engagement, where our vision is tobe the champions of our consumers and guardians of the LEGO Group play promise.At The LEGO Group we care about making a positive difference. In the lives of children, our partners and our colleagues. We strive to create an environment where there is challenge,development and where colleagues can be creative and have fun.Our teams are curious, focused and brave in everything they do. This is because the responsibility of leadership at The LEGO Group belongs to everyone at The LEGO Group. This enables us to succeedtogether.Do you have what it takes?- 1-3 years’ experience in a consumer facing role
- Fluent in German, both spoken and written
- Proficiency using a computer and the ability to quickly learn a new software
- Excellent people skills and emotional intelligence-Attention to detail and ability to multi-task and to prioritise
- Resilient mindset and able to work in a fast-paced environmentJoin the global LEGO® teamWhat’s in it for you? Here are some of what to expect:

- Family Care Leave - We offer enhanced paid leaveoptions for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you’ll have access to the Headspace App and lotsof wellbeing initiatives and programmes run by local teams where you are based

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