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Prescription Exemption Checking Team Member

2 weeks ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

If you are self-motivated, a strong team player and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you We are looking for Prescription Exemption Checking Team Members to join our team on the Evening Shift in Newcastle. This role is perfect to see how rewarding a career in the NHS can be. This is a great role for those looking for a part time role alongside studies, other jobs or childcare commitments.

If you are adaptable, work accurately and happy to work with tight targets, you have what this role needs You will join the Prescription Services Evening Shift team completing data entry from prescription images to ensure that only those entitled to help with health costs are receiving benefits.

What do we offer?
- 27 days leave (increasing with length of service) plus bank holidays
- Flexible working (on completion of 6 month probationary period)
- Flexi time
- Remote Working (occasional attendance to the office may be required so you must live within reasonable travelling distance from Bridge House - Newcastle)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
- Input data from image in a standardised format or by selecting from a list
- Perform all duties to the required level of output and accuracy
- Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act

1) Give an example of when you have completed a repetitive task. How did you keep yourself motivated?

2) Give an example when have worked under pressure or to tight deadlines

3) What is you understanding of the term 'Quality'? Give an example when you have had to be accurate in a task.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.

**Job purpose**:
The post holder will be required to input a range of data from images

**In this role, you are accountable for**:
1. Key appropriate information, from image, where the intelligent character recognition software (ICR) has not automatically captured information or has detected a data conflict.
2. Input data, from image, either by entering Memory Codes or, where relevant, constructing alpha-numeric codes in a standardised format or by selecting from a list.
3. Phone contact may be required with stakeholders.
4. Identifies and communicates any non-routine technical or system issues to line manager.
5. Where required, process quality sampling checks and provide feedback to colleagues
6. Perform all duties to the required level of output and accuracy.
7. Where required, may be requested to train, coach, and mentor new staff in the duties of the role.
8. Participate in, and contribute to, the Performance Appraisal Process.
9. Demonstrate an appreciation of Quality by complying with the Quality Management System, identifying, and recommending opportunities to improve working practices.
10. Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act
11. Undertake such other duties as may be required commensurate with pay band and experience.