Prescription Administrator

3 days ago


Kingston upon Hull, United Kingdom Hull Family Practice Full time

Key tasks and responsibilities To answer the telephone promptly and politely To process repeat prescriptions daily that have been requested online via ETP or email To generate patient requests for prescription items not on their list by sending a task to the duty doctor or liaising with the Pharmacists / Pharmacy Technicians were appropriate To ensure correct protocols are followed regarding ordering and tracking of controlled drugs and restricted item requests In line with practice policy, process appliance scripts Promote cost effective prescription at the practice through switching drugs in line with practice policy as delegated by Pharmacists, Pharmacy Technicians and Medicines Management CCG teams. Communicate effectively with patients via telephone, letter or Accurx regarding medication requests and reviews as requested by the GP, Pharmacists or Pharmacy Technicians Deal with medication changes from hospital letters, removing old medication and adding new ones Working closely with other members of the Pharmacy Team and acting upon any relevant prescribing changes as instructed to assist with QOF compliance and prescribing targets Perform searches and act upon alerts if appropriate Expedite urgent prescription requests to the relevant person. If a Pharmacy Technician is not present, then to seek a Pharmacist for advice. If neither no Pharmacist or Pharmacy Technician, then to be sent to the Duty Doctor to ensure a safe and responsive service for our patients Support new staff with the prescription service process Ensure you are keeping patient information updated and the patient information is secure and always remains confidential Keep up to date prescribing inline with the Joint Formulary and restricted drug list Highlight under or over usage of medication to Pharmacists, Pharmacy Technicians or GP where appropriate Undertake training as requested to support effective services for the practice



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