Live-in Wellbeing Coordinator

2 days ago

Glasgow, United Kingdom Kaplan International Full time

**Live-In Wellbeing Coordinator**

**Reference Number**: JR248400

**Location**:Kaplan Living, Glasgow

**Working Pattern**: Part time, 12.5 hours per week

**Contract Type**:Fixed Term Contract, ending July 2026

**Number of roles**: 1

**Salary**: £12.60 per hour

**Are you a student looking for accommodation and a part-time job? We may have just the solution**

**The Role**

Our welfare officers play a vital role in supporting all our students in the residences. Living on site you will work in a rostered pattern to provide students with support during their first year in the UK. The welfare team provides support across a range of areas, including student experience, compliance, welfare, and administration whilst building a strong sense of community and trust with our students. Evening and weekend work will be required.

**Responsibilities**functions**
- Develop strong knowledge of and follow appropriate guidelines and protocols in all areas of your role
- Promote good resident welfare and enforcing behaviour policies
- Along with the Kaplan Residence and College teams responsibility for the Safeguarding and duty of care for U18 students

**What you’ll bring to the role**
- Evidence of being interested in and committed to supporting the welfare of young persons
- Open and approachable manner
- Empathetic nature with good listening skills and high intercultural awareness
- Strong communication skills including:

- Clear, spoken English with ability to grade language appropriately for non-native speakers
- Ability to receive, understand and convey information clearly
- Ability to produce clear written communication including incident reports
- Ability to quickly identify situations requiring additional support and assistance
- Prompt to act and escalate as needed when issues arise and assiduous in following up issues to resolution
- Commitment to learning and following agreed guidelines and procedures
- Capacity to build trust and rapport quickly with staff and colleagues
- Works in close partnership with other team members, ensuring that a timely, regular exchange of information
- Committed to promoting a positive image of Kaplan Pathways Kaplan Living

**What we do**

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

**How to apply**

**Additional Application Information**

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments

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