Junior Marketing

**Job Title**: Junior Marketing & E-Commerce Assistant

**Location**: Hybrid (within 2hr commute of London). Remote Full time

**To Apply**: Please provide a CV

1st Interview: Online

2nd Interview: Online with the Marketing Manger and Brand and Content Manager

**About us**:
At MakeWell, our mission is to make a positive impact on your health, our planet, and the future of science. As industry experts, we design nature-inspired, scientifically grounded nutritional supplements. Our unique approach fosters positive and healthy lifestyles. Together, we are dedicated to making a positive difference not only in the lives of our team members but also in our community. We are committed to cultivating a nurturing environment that values open communication, kindness, and creativity.

**The role**:
We seek a Junior Marketing & E-Commerce Assistant to join our growing team.

**Key Responsibilities**:

- **E-commerce Management**:
○ Manage integrations between our e-commerce platforms.

○ Help to set up automations, schedules, and task management for efficient operations.

○ Undertake general e-commerce management tasks.
- **Customer Service Management**:
○ Handle customer service in our CS platform, responding to inquiries promptly.

○ Liaise with distributors, manage events and coordinate collateral with distributors.

○ Liaise with B2B customers, raising invoices and ensuring customer satisfaction.
- **Digital Marketing Activities**:
○ Collaborate with the Marketing Team to ensure the seamless implementation of strategies.
- **Content and Community Management**:
○ Assist the Brand & Content Manager with scheduling content and monitoring activity.

○ Engage in community management on social media and review platforms.
- **Affiliate Program and Webinars**:
○ Assist in the setup and management of our affiliate program.

○ Help to organise and assist with webinars on our webinar platform.
- **Administrative Tasks**:
○ Organise invoices and receipts and assist with note-taking in meetings.

○ Book tickets and travel arrangements as needed.

**Skills / Knowledge Required**
- Strong written and verbal communication skills in English
- Passionate about digital marketing
- Project management skills
- Experience working with e-commerce platforms (Shopify) and digital marketing tools (Klavyio and scheduling tools), experience with Google Analytics would be beneficial, but training can also be provided
- Some knowledge of LinkedIn and Facebook, including running paid ad campaigns
- Excellent collaboration and communication skills
- Problem-solving and decision-making abilities
- Strong organisational and multitasking abilities
- Flexibility and willingness to learn
- Interest/experience in health, wellness and nutrition is a plus

**The Package**:

- Hybrid/remote working with regular meetings in London ( ideally within 2 hours of commuting distance)
- 26 days of holiday (+ bank holidays)
- Contributory pension scheme
- Other training, learning and development opportunities.
- MakeWell is committed to breaking down the barriers that block employment opportunities for different groups of people and to recognising, accommodating and appreciating people’s different backgrounds, experiences, knowledge and skills. We are committed to encouraging diversity among our workforce in every sense. The aim is for our colleagues to be truly representative of our local communities and our customers, and for each colleague to feel respected and able to give their best._

**We are an Equal Opportunities Employer**

**Job Types**: Full-time, Permanent, Graduate

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Work from home

**Education**:

- Bachelor's (preferred)

**Experience**:

- B2B marketing: 1 year (preferred)
- Project management: 1 year (preferred)
- Digital marketing: 2 years (required)
- E-commerce: 2 years (required)

**Language**:

- English (required)

Work Location: Hybrid remote in London W1T 6EB United Kingdom

Reference ID: MW5