Head of Insight

2 weeks ago

London, United Kingdom REWARD Full time

The Head of Insight will be delivering insight to that encourages banks to fully utilise Rewards platform and services.

Key Responsibilities
- Build and lead a team of 3-6 Insight Analysts to enable you to deliver against responsibilities below
- Understand each bank’s short and long term goals for their programme with Reward
- Present regular information (e.g. in monthly client business reviews) to build each bank’s understanding of customer behaviour in their programme
- Develop relationships externally to communicate Reward’s position as credible experts in using banking data to drive profitable customer behaviour
- Work with internal stakeholders in Reward’s Client Partnerships Team and Marketing Team to maintain a roadmap of Insight work on a rolling 6-12 month basis
- Support your Insight analysts with week-to-week prioritisation of insight tasks, by reference to the roadmap and through close, frequent engagement with internal stakeholders
- Maintain a strong understanding of Reward’s product roadmap so that insight recommendations to clients are aligned to new capabilities as they become available
- Work with internal stakeholders to shape recommendations and proposals, frequently taking a client-facing role in delivering these
- Work with internal delivery teams (e.g. Product, Marketing, Technology) to support the implementation of new programmes, features and customer journeys
- Promote efficiency through harmonisation of Insight assets across different banking clients

Skills Knowledge and Expertise
- Substantial experience of driving the analytics agenda for complex CRM programmes, ideally in the Financial Services sector, including defining segments, KPIs, metrics and testing priorities that are aligned with business strategy
- Technical credibility to lead a team of expert Insight Analysts, grounded in a substantial history of hands-on analysis work, with experience of a range of database programming languages, statistics tools, data visualisation tools, CRM, marketing automation and cloud data platforms
- Substantial experience of generating well-argued commercial recommendations supported with evidence from internally generated data and external economic context
- Expert in presenting a data-driven story to senior clients in a structured, visual and engaging way that inspires interest and builds confidence in your recommendations

**Benefits**:

- 25 days annual leave increasing by one day a year to 30 days (plus public holidays)
- Pension with Hargreaves Lansdown - 4% matched contribution
- Company holiday between Christmas & New Year (extra 3 days)
- Private healthcare with Vitality for yourself and any nominated dependents.
- Early finish on the last Friday of the month (3pm)
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent).
- Cashback/discount shopping site (Perks at Work)
- Flexible working options - we are operating a hybrid working model from our London office (to be agreed with your manager)
- Variety of social events throughout the year such as Christmas party, company away day, movie nights, beer and pizza nights to name but a few

About Reward
Helping design, build and operate the best customer engagement programmes in the world, around the world. We power the best customer engagement programmes in the world We occupy a unique space between retailers and banks helping them to get closer to customers driving incremental sales and lasting loyalty.

  • Head of Insight

    1 day ago

    London, United Kingdom Harnham Full time

    **HEAD OF INSIGHT** **UP TO £107,500 + BENEFITS** **LONDON** **Overview** A well-known British retailer looking for a Head of Insight to help them navigate their way through a huge transformation period. **The role** You will be responsible for: - Managing a team of 10 - Working alongside the Head of Research and with the data & analytics team/wider...

  • Head of Insights

    7 days ago

    London, United Kingdom Samsung Electronics Full time

    Position Summary Why join our team? About Samsung Ads This is your chance to be part of a highly motivated group driving innovation and success within the advertising industry! Samsung Ads, a division of Samsung’s media & services business, harnesses the power of data, technology and scale to create seamless advertising experiences for brands. We...

  • Head of Business Intelligence

    5 days ago

    London, United Kingdom University of Westminster Full time

    **This post is full time and permanent, working 35 hours per week** The University of Westminster is a dynamic and innovative institution in the heart of London, renowned for its commitment to inclusivity and academic excellence. The Strategy, Planning & Performance (SPP) directorate supports the University’s ambitions by fostering a culture of...

  • Head of Insights

    5 days ago

    London Area, United Kingdom ENI – Elizabeth Norman International Full time £80,000 - £120,000 per year

    Head of InsightLondon - 3 days a weekAre you a data storyteller who thrives on uncovering insights that shape strategy? This role is your chance to lead the way in the world of connected TV (CTV) advertising.We're looking for a seasoned leader to head up Insights across European markets, driving thought leadership and crafting compelling, data-led stories...

  • Head of Systems, Data, and Insights

    7 days ago

    London, United Kingdom University of Bath Full time

    Head of Systems, Data, and InsightsDepartment:Advancement OfficeSalary:Starting from £47,389, rising to £56,535Contract Type:Full Time, Open EndedClosing Date:Thursday 01 January 2026Interview Date:Monday 12 January 2026Reference:FM13224Are you ready to shape the future of data and insights at one of the UKs leading universities?We are the Advancement...

  • Head of Insights

    1 week ago

    London, United Kingdom Founders Forum Full time

    **Work with an established team to build our digital content offering** Founders Forum is Europe’s prominent entrepreneur community, focused around a number of events annually where our guests engage in open debate, brainstorms, discussion and problem-solving in an intimate and collaborative atmosphere - building connections and discussing how to...

  • Head of Insights

    6 days ago

    London, United Kingdom Samsung Electronics America Full time £150 - £200

    Position SummaryMake sure to apply with all the requested information, as laid out in the job overview below.Why join our team? About Samsung Ads: This is your chance to be part of a highly motivated group driving innovation and success within the advertising industry!Samsung Ads, a division of Samsung’s media & services business, harnesses the power of...

  • Head of Operations

    4 weeks ago

    City of London, United Kingdom Insight Commodities Full time

    Head of Physical Operations – Metals | Global Commodities Firm | Hybrid | Excellent PackageA leading international commodities company is looking for a Head of Physical Operations to lead its metals back-office team and drive operational excellence across global trading and risk functions.If you have experience managing physical operations in aluminium,...

  • Head of Insight

    3 days ago

    London, United Kingdom Department for International Trade Full time

    **Details**: **Reference number**: - 251994**Salary**: - £58,130 - £72,226- National: £58,130 - £68,493, London: £61,863 - £72,226 ( +£4,000 analyst allowance)**Job grade**: - Grade 6**Contract type**: - Permanent**Business area**: - DIT - COO: Communication and Marketing**Type of role**: - Communications / Marketing**Working pattern**: -...

  • Head of Insight

    5 days ago

    London, United Kingdom AAT Full time

    **Salary** £80000 per annum **Contractual hours** 35 **Basis** Full Time **Date posted** 11/09/2025 **Job reference** REC006445 At AAT it’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community. We are the UK’s leading...