Utilities Customer Service Advisor

4 days ago


Edinburgh, United Kingdom Huntswood Full time

Huntswood is looking for experienced customer service agents with experience within the utilities sector to deal with customers who could be calling to discuss their gas or electricity accounts. As a customer service agent, you could be dealing with issueswith bills, taking meter readings or any other service-related enquiry. This is a great opportunity for an experienced call handler. You will be working Monday to Friday, 9am to 5.30pm. Huntswood require customer service agents who can start in September on a 12 month contract, being paid £130 a day. This is a remote based contract with all equipment provided to you. **Umbrella only recruitment** - This is only available to customer service agents working via an Umbrella company, we can assist you with this. **As a customer service agent, you will have** - Experience in a telephony-based customer service role within the utilities sector (gas, electric, water) - Strong empathy and customer service skills - Strong attention to detail - Good MS Office Skills, particularly MS Word "It's not just about what we do, but the way we do it. And it's our values that make us special."



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