Sanctuary Support Worker

**Contract**: Permanent, 15 hour and 22.5 hour contracts available

**Salary**: £22,387.61 per annum (pro rata)

**Based in**: Llansamlet, Swansea and Neath Port Talbot sites

The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea Sanctuary Service.

As a member of the team, you will provide somewhere to turn to for people (and those who have relationships with those) experiencing social/emotional crisis, anxiety, panic attacks, depression and/or having suicidal thoughts.

**Responsibilities**:

- Provide direct support to individuals suffering with various levels of mental illness accessing the Sanctuary.
- Facilitate practical interventions such as meals, beverages, washing facilities, emergency clothing etc.
- Identify appropriate services and resources based on the individual’s presenting needs and make appropriate referrals and or signposting.
- Encourage and support clients to access appropriate services and resources as required.
- Ensure all individuals accessing the Sanctuary are assisted in line with Adferiad Recovery’s Recovery Plan.
- Provide an out of hours, non-accommodation-based service offering support between the hours of 18:00 to 03:00, 7 days per week, 365 days per year.
- Support the needs of adults (aged over 17 years and 9 months) who are in, at the risk of, or at the point of a social/emotional crisis within the Swansea Bay University Health Board area.
- Enable individuals to self-manage and find their own solutions to their own crisis in a non-judgemental, empathetic, and respectful way.
- Provide a safe space for individuals to de-escalate and be supported in a relaxed, welcoming environment either in a 1-1 setting or an informal group/social setting.
- Facilitate a communal area where individuals can relax, engage in activities, read a book etc. either on their own or in the company of others.
- Provide 1-1 support sessions focusing on the presenting cause to help the individual find a way to recover/de-escalate from their immediate cause of crisis.
- Support individuals in developing a short-term recovery plan for the proceeding hours/days/weeks.
- Develop an individual’s resilience through techniques to better self-manage their crisis.
- Liaise where appropriate with relevant persons/organisations where individuals can receive further interventions if needed after the point of de-escalation.
- Transporting clients accessing the Sanctuary as appropriate.
- Participate in the on-call rota which includes weekends and public holidays.

**Essential Criteria**:
You must have a valid and full UK driver's licence, with access to a vehicle for work purposes to be considered for this role.

There are no specific qualifications needed for this role, however any of the following qualifications would demonstrate appropriate competence for the post:

- NVQ competencies in Health & Social Level 3
- Accredited Peer Support Worker training
- Mental Health First Aid
- Safeguarding (Adults) Level 2

Previous experience of **one or more** of the following is essential:

- Experience of providing care and support services to people with serious mental illness.
- Experience of providing care and support services within a social care setting.
- Lived experience of mental health.
- Significant experience of caring for someone using mental health services.
- Previous experience or knowledge of Mental Health Crisis Interventions.
- Previous experience of working within multi-disciplinary settings.
- Experience of using a range of self-management or recovery tools and technique.
- Experience of providing de-escalation techniques.

**Job Types**: Part-time, Permanent
Part-time hours: 15-22.5 per week

**Salary**: Up to £22,387.61 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Licence/Certification:

- Driving Licence (required)
- NVQ Health & Social Care Level 3 (preferred)

Work Location: In person

Reference ID: AE025