Sanctuary Support Worker

**Contract**: Permanent, 22.5 hours per week.

**Salary**: £11.00 per hour

**Based in**: Llansamlet, Swansea.

The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recovery’s Swansea Sanctuary Service.

As a member of the team, you will provide somewhere to turn to for people (and those who have relationships with those) experiencing social/emotional crisis, anxiety, panic attacks, depression and/or having suicidal thoughts.

**Responsibilities**:

- Provide direct support to individuals suffering with various levels of mental illness accessing the Sanctuary
- Facilitate practical interventions such as meals, beverages, washing facilities, emergency clothing etc.
- Identify appropriate services and resources based on the individual’s presenting needs and make appropriate referrals and or signposting.
- Encourage and support clients to access appropriate services and resources as required.
- Ensure all individuals accessing the Sanctuary are assisted in line with Adferiad Recovery’s Recovery Plan.
- Provide an out of hours, non-accommodation-based service offering support between the hours of 18:00 to 03:00, 7 days per week, 365 days per year.
- Support the needs of adults (aged over 17 years and 9 months) who are in, at the risk of, or at the point of a social/emotional crisis within the Swansea Bay University Health Board area.
- Enable individuals to self-manage and find their own solutions to their own crisis in a non-judgemental, empathetic, and respectful way.
- Provide a safe space for individuals to de-escalate and be supported in a relaxed, welcoming environment either in a 1-1 setting or an informal group/social setting.
- Facilitate a communal area where individuals can relax, engage in activities, read a book etc. either on their own or in the company of others.
- Provide 1-1 support sessions focusing on the presenting cause to help the individual find a way to recover/de-escalate from their immediate cause of crisis.
- Support individuals in developing a short-term recovery plan for the proceeding hours/days/weeks.
- Develop an individual’s resilience through techniques to better self-manage their crisis.
- Liaise where appropriate with relevant persons/organisations where individuals can receive further interventions if needed after the point of de-escalation.
- Transporting clients accessing the Sanctuary as appropriate.
- Participate in the on-call rota which includes weekends and public holidays.

**Essential Criteria**:
There are no specific qualifications needed for this role, however any of the following qualifications would demonstrate appropriate competence for the post:

- NVQ competencies in Health & Social Level 3
- Accredited Peer Support Worker training
- Mental Health First Aid
- Safeguarding (Adults) Level 2.

Previous experience of **one or more** of the following is essential:

- Experience of providing care and support services to people with serious mental illness.
- Experience of providing care and support services within a social care setting. Lived experience of mental health.
- Significant experience of caring for someone using mental health services.
- Previous experience or knowledge of Mental Health Crisis Interventions
- Previous experience of working within multi-disciplinary settings.
- Experience of using a range of self-management or recovery tools and technique
- Experience of providing de-escalation techniques.

Must have full UK driver's licence with access to a vehicle for work purposes.

**Job Types**: Permanent, Part-time
Part-time hours: 22.5 per week

**Salary**: £11.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Wellness programme

Reference ID: H94