Care and Support Broker

6 days ago

Worthing, United Kingdom WSCC Full time

**About Us**
West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.
**About The Job** Salary**:£22,162 - £24,143 per annum
**Contract Type**: Permanent
**Working Pattern**:30 hours per week, hybrid working arrangements to be discussed at interview
**Location**:Bridge house, Durrington
**Interview Dates**: 11th and 12th June

Join our Combined Placement Sourcing Team (CPST) as part of the health and social care system to ensure people who require supported discharge from hospital have access to the appropriate services working alongside the working age mental health service (WAMHS).

We have an exciting opportunity for someone to join our dedicated team, providing support to our customers to access appropriate care and support services. We are looking for someone with strong communication skills to work in partnership with a range of different services and customers in order to support teams in navigating changing demands and ensure the best support is provided.

As a representative for CPST we provide support across health and social care, and plan and source support for people being discharged from hospital and those with assessed social care needs.
**Experience and Skills**
1. Able to support the planning and arranging of customer focused and strengths-based services for people with care and support needs

2. Able to accurately relay information to service providers and health and social care colleagues to enable appropriate services to be sourced quickly

3. Able to organise / prioritise work, work independently, and work under pressure and to tight deadlines

4. Able to interpret intelligence received to determine risks and communicate safeguarding and service quality issues through the relevant channels

5. Excellent written, verbal, influencing and negotiation skills

6. Sound and accurate IT and keyboard skills

**Qualifications and/or experience**:

- GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy
- Good up-to-date working knowledge of legislations and organisational policies relevant to the specialist area of the post e.g. Care Act (2014), Hospital Discharge Guidance 2020, Mental Health Act (1983) etc
- Experience of monitoring data and information including financial material and using a range of IT and data systems
- Good understanding of office systems and practices related to carrying out a health or social care role
- Experience of influencing and negotiating with individuals, stakeholders and service providers
- Desirable

**Rewards and Benefits**

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our **Rewards and Benefits** page.
**Further Information**
The reference number for this role is **CAFHE05208**.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

Job Reference: CAFHE05208

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