Project Administrator

**Reports to**: Operations Manager
**Location**: Ipswich

**Job Type**: Permanent and Fixed Term Contract available
**Hours**: 37 hours per week, Monday to Friday between 8.30am-5.30pm Salary: £19,000 - 23,000 per annum

**What you’ll be doing**
Working within our health and social care service delivery division, you will be responsible for helping client projects to succeed by taking care of all the administrative tasks and helping the daily operations to run smoothly.

**You will**:

- Support initial set up of the project and produce any internal tools and templates required
- Maintain accurate records and observe data protection protocols
- Track and monitor performance against the project plan and KPIs
- Act as a key point of contact, responding to queries and disseminate information
- Support colleagues and clients to problem solve any challenges that arise
- Produce performance reports and internal updates on activities
- Organise and attend meetings with colleagues and/or clients as required
- Coordinate training sessions and team meetings
- Proofread pieces of work to check for spelling, grammar, and content errors
- Prepare and issue letters and general administrative tasks to support the project
- Uploading completed work to the case management system and adding cases notes where required
- Supporting the wider service delivery and business development management team with administration tasks during down-time between projects closing and new ones starting.

**What you’ll need**
- Proven experience as an administrator, coordinator, or similar position
- Strong IT skills and competent in using Microsoft Office suite
- Excellent level of accuracy and attention to detail
- Good written and oral communication skills
- Able to work effectively in a fast-paced environment and meet deadlines
- Able to handle confidential information appropriately
- Enhanced DBS check

**Role Specific Competencies**:
1. Organisation and time management: coordinate tasks and activities to maximise effectiveness of your efforts and ensure deadlines are met.
2. Communication: able to convey information clearly and be receptive and responsive to others input.
3. Attention to detail: thorough when performing work and strives to achieve accuracy and consistency in all tasks.
4. Flexibility: respond positively to changes, adapt to customer needs, and persist in the face of unexpected challenges.
6. Teamwork: developing effective relationships, maintain open lines of communication and work well with others.
7. Problem solving: overcome obstacles and challenges, come up with solutions and make effective and timely decisions.

**Benefits**
- Competitive salary
- Company pension
- 20 days annual leave in addition to UK bank and other public holidays
- Increased holiday entitlement with length of service
- Full training given
- Learning and development opportunities
- Regular staff social events, competitions, treats and prizes
- Fabulous Christmas Party and Annual Awards Ceremony
- Employee well-being support
- Life assurance
- A modern open plan office in the town centre

**About Us**
Sanctuary Personnel is a market-leading health and social care recruitment company. Since our launch in 2006, we have enjoyed tremendous growth as we identify new ways to help local authorities, the NHS, voluntary and private sector employers overcome the most pressing resourcing challenges.
Developing client-centric technology solutions and nurturing entire communities has seen us win an impressive list of awards. By no means an exhaustive list, these include the Lloyds Bank National Business Award for Positive Social Impact, Large Business of the Year at the Suffolk Business Awards, and 11 national recruitment industry awards.
Employing over 200 people from our Ipswich head office, we are also proud to be one of the region’s most successful businesses and currently feature as 13th in the Suffolk Top 100 companies (Grant Thornton Suffolk Limited 100, 2021).
Of course, our success is very much a shared one. We are savvy enough to know that our people are our greatest asset and that’s why we invest in our staff, so that they feel supported and inspired in their career.
When you join Sanctuary, you will soon realise that we are one big team focused on making a positive impact and have an open culture that values everyone’s contribution.

**Equal Opportunities**
We aim to be an equal opportunity employer and are proud to be a Disability Confident Employer.
If you consider yourself to have a disability or require any reasonable adjustment to enable participation in the recruitment process, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process. We will not assume or infer that an applicant wishes to disclose their disability in any other way.
Please contact us if you require a copy of the vacancy information in an alternative format.