Head of Policy

**Head of Policy**

Job description

**Location Westminster, London (with flexibility to work from home)**

**Contract type**Full time, permanent

**Salary**£60,000 - £85,000

**Closing date**Rolling recruitment

**About the role**
We require a highly capable, motivated and public-service-orientated Head of Policy with a
proven track record in at least one of local government, social security policy or quantitative
research, with a desire to operate across all three.

Our goals are to improve and empower the lives of low income families. You will be accountable to
the senior leadership team for driving our policy impact and ensuring our insights deliver practical
impact on the frontline through our products.

You will oversee the delivery of our policy output to our core market sectors and ensure our
products and our analytical insights meet the needs of central and local government professionals.

**Job description**

**Policy and research duties**
- Grow and develop a passionate team of policy and research professionals. You will grow

both policy and commercial impact.
- Win, oversee and provide quality assurance over the delivery of our policy output, ensuring

this meets the needs of our clients and internal stakeholders.
- Communicate our policy insights through blogs, presentations, webinars and in press and

broadcast media.
- Win and oversee the delivery of revenue building policy projects, for example, through the

successful submission of research and grant proposal.s
- Develop new and valued data science capabilities, secure access to new datasets, and

deliver value through our data to the public, under appropriate governance practices.
- Represent the company at policy discussions with external organisations.
- Grow to oversee the accuracy of our policy engine and analytics in these and other social
- policy areas:

- Improve the quality of our core products and services, ensuring these reflect current
- client needs, regulation and practice
- Develop and maintain a deep knowledge of welfare policy and communicate this in
- a clear and simple way to others across the business- clients, ensuring it drives impact and supports growth and retention
- Ensure our analytics and code management is quality assured, well maintained and

communicated

**Client management** Encourage and support clients to take part in research projects. Understand how these
- projects can help overcome challenges for clients and deliver on opportunities.
- Create customer delight through our policy and research output.
- Support the on time and high-quality delivery of our analysis, research and software
- services.
- Demonstrate the ability to oversee the CTR projects.
- Work with marketing colleagues to raise awareness of our products and support client
- retention.
- Draw out high impact case studies (client stories, RoI, How to)

**Team Management**

You will support our team of policy and research analysts to deliver technically rigorous output;
and to develop wider writing, presentation and stakeholder management skills to deliver impact.

You will have line management responsibilities and ensure a strong focus on core business
priorities, a commercial focus, and professionalism internally and externally.

You will also support the senior team in the development and execution of business strategy.**

We’re looking for a strategic and hands-on leader with a strong background in social policy,
research, and people management. You will combine deep policy expertise with commercial
acumen, a commitment to quality, and the ability to inspire and develop others. You’ll bring clarity
to complex issues and ensure our products and services drive impact for clients and the people
they support.

**Essential skills and experience**
- Strong understanding of UK welfare and social policy, with the ability to communicate

insights clearly to technical and non-technical audiences.
- Demonstrated ability to lead and develop policy and research teams, building skills in

policy analysis, research methods, and communication.
- Experience overseeing and quality-assuring a wide range of policy outputs, including

reports, blogs, webinars, and presentations.
- Proven track record of managing and delivering impactful policy or research projects for

government, think tanks, or social organisations.
- Excellent stakeholder management skills, with experience representing an organisation at

roundtables, client meetings, and public forums.
- Skilled in line management, with a focus on professional development, strategic alignment,

and delivery of business goals.

relevance, and value.
- Experience supporting business strategy and aligning team outputs to commercial and

operational priorities.
- Comfortable supporting the delivery of technically rigorous work, including data analytics,

research, and code management.

**Desirable skills and experience**
- Experience developing or improving products, particularly in a data-driven or tech-fo