Property Repairs and Maintenance Supervisor

**Company**

Core Maintenance are part of Core Media Services UK Ltd. We are a family run business that was established in 2008. Essex based, we have gained a trusted reputation for providing a reliable and responsive quality service to our rapidly growing portfolio of affordable Housing providers. Our Maintenance division started off with a single maintenance van and are rapidly growing. We have teams operating across London, South-East, Midlands, Yorkshire and the North-West.

**About the position**

As a growing organisation we have an exciting opportunity for a **Field based Maintenance & repairs Supervisor **to join our Team.

This is a hands-on multi-skilled property maintenance supervisor role which involves overseeing and managing a team of operatives whilst being hands on and performing general maintenance and repairs of properties alongside the rest of the team. The position involves commuting to job - job daily.

You will be first point of contact for the company directors and management. Overseeing your team; You will have direct client and customer contact, monitoring the progress of teams on site and taking quick and effective action to maintain both high productivity levels and client / customer satisfaction. Meeting our clients agreed KPI's.

Supporting the office team with Coordinating the field team; Implementing Health & Safety systems, company policies and procedures, toolbox talks, and quality control for your team. Leading and supervising the team to ensure delivery of excellent customer service and quality jobs that exceed client expectations every time.

You will also serve as a point of contact when there are customer issues complaints and escalations. related to quality, customer service, or accidents and mishaps on-site. Effectively and fairly dealing with any complaints and escalations following our policies procedures and escalation points.

**Key Skills**:

- Technical Knowledge and ability to perform and monitor quality property repairs and maintenance tasks.
- Ability to perform and monitor quality of property cleans including builders cleans and sparkle cleans on void properties in preparation for sale.
- Knowledge of the industry, including trades, materials, processes, and safety.
- Team leader skills, as well as able to work well in a team.
- Strong negotiation skills and the ability to influence and empower.
- Excellent customer service skills.
- Be positive and enthusiastic in their approach to work and take Pride in delivering high quality standards.
- The ability to communicate effectively at levels adequate with role, both verbally and in writing.
- The ability to make effective decisions based on objective assessment of situations.
- Problem solving skills.
- Organizational skills necessary to plan and manage workloads.
- The ability to respond to changing priorities to meet deadlines.
- A forward-thinking team player responsible for setting and achieving targets and meeting KPIs.
- To be adaptable and flexible in your approach to meet the business needs.
- Awareness of Health and Safety legislation
- Awareness of Property Certification Requirements
- Any other relevant experience will be considered.

**Desirable attributes**:

- Relevant accreditations/ certificates will be considered.
- SSSTS or SMSTS
- Specialist Trades Skills in Maintenance/ Repairs**:

- First Aid

**Requirements**:

- Hold a clean valid UK driving licence.
- Hold a valid CSCS card.

We are committed to building a strong, diverse workforce and making Core an inclusive place to work. We embrace and celebrate our differences and want to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential.

**If this sounds like the perfect role for you, please apply**

Pay: £120.00-£140.00 per day

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Maintenance: 5 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: Maintenance repairs Supervisor