Human Resources Apprentice

Are you a people person with a passion for teamwork? Ruby Energy are now looking for A People Team Apprentice, Kickstart your career in HR with a hands-on apprenticeship where you’ll gain real-world experience, earn while you learn, and work towards a nationally recognized qualification. No experience needed - just enthusiasm and a drive to grow

**Who are we?**

At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business’s unique energy needs are met with precision.

**Our Journey**

Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence.

**The Ruby Way**

Ruby’s values are at the heart of everything we do:

- Collaborative:_ We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service.
- Human:_ We give a personal touch and support to our customers and each other, treating everyone with respect and understanding
- Committed:_ We use innovative solutions to improve our services and always stick to our word.

We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs.

**Investing in the Ruby Community**

We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings.

**Main Responsibilities (but are not limited to)**:

- Be the first point of contact for all HR related queries; verbally or in-person
- Assist in the administration of HR related documentation, such as letters, contracts of employment, leavers and pension information
- Update the relevant HR database to ensure the data is accurate and complies with relevant legislation including payroll data and contact information
- Assist the HR Advisor with daily absence reporting for the group of businesses
- Assist in the on-boarding process of new employees
- Assist with Learning and Development
- Assist with administration and reporting
- Process starters and leavers, issue ID cards, references request’s and keep trackers up to date.
- Take minutes and record meetings where appropriate
- Assist in the collation of data for HR reports and management information
- Support the HR team in all areas as and when requested
- Any other duties within reasonable request.

**Training and Development**:
You will be guided in your learning journey, helping develop your skills and industry knowledge. The company has successfully grown its work force through the Apprenticeship Scheme. Due to the nature of the apprenticeship full training and support will be provided over the apprenticeship course with the opportunity to further your career within the company afterwards.

**Requirement to be considered**:

- Minimum 5 GCSE’s (Grades 4 - 9) including Maths and English being essential
- Willingness to work towards CIPD Level 3
- Previous experience in an office / telephone-based environment would be advantageous but not essential
- Excellent communication skills for liaising with customers and other teams within the department
- Experience of Microsoft Office is essential
- A high level of confidentiality and integrity
- Well-developed interpersonal skills and a ‘can do’ attitude
- Ability to prioritise workload and work on own initiative

Attention to detail.

Additional pay:

- Bonus scheme

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Transport links

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: HR Apprentice