Parts Assistant

2 days ago

Braintree, United Kingdom CLAAS UK Full time

We have an opportunity to join the MANNS team as a Parts Assistant, working at our dealership in Essex.

**Main Duties**:

- Responsibility for picking and packing parts and ensuring their prompt dispatch to our customers.
- Assisting with the unloading of deliveries ensuring all parts are booked in and stored correctly.
- Dealing with customer parts enquiries in our retail area, both face to face and by telephone, supporting customers and workshop staff with parts identification.
- Ensuring our Service Engineers have all the necessary parts to complete servicing and breakdowns in a timely manner.
- Stock taking duties, using a computerised stock control system.
- Other general duties to ensure smooth operation (housekeeping).

**Essential Skills and Knowledge**

The successful applicant will have the following skills and experience:

- Excellent customer service skills and a ‘can do’ attitude.
- Able to work to deadlines with accuracy and attention to detail.
- Able to work effectively as part of a team or independently as necessary.
- The ability to work unsociable hours as and when required.
- Able to multi-task and prioritise.
- Enthusiasm to learn.
- A good understanding of MS Office products.
- Knowledge of working within a busy parts department would be preferable.
- Understanding of agricultural machinery would be beneficial.
- Retail experience would be an advantage.

**Hours of Work**

Working hours are 37.5 per week with regular overtime. During peak seasonal periods you must be prepared to work on a rota that will include evenings and weekend work. Salary quoted is before overtime payments are added.

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sabbatical
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Braintree: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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