Team Secretary Urgent Care
1 week ago
Managing telephone calls including calls from services users that may be distressing in nature
- Uploading patient information to *Carenotes
- All aspects of team administration appropriate to the role
- Ordering and receipting stock
- Supporting with IT issues, Room bookings, Taxi bookings, Team Meetings
- Wellbeing resources available for staff to access
- Comprehensive Induction and mandatory training package
- Access to development opportunities
- Regular supervision and appraisal
The Team Secretary will provide a full secretarial and administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Team Secretary will be responsible for ensuring the effectiveness of the office environment for the team.
To provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
**please see the Job description for description for full details
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