Property Administrator

6 days ago

Bath, United Kingdom Places for People Full time

So, what are you waiting for? Join a Community that cares about you

More about your role

You are providing the first point of contact for all customer enquiries relating to the customer and the property, it is imperative that the highest level of service is provided to both internal and external clients.

You are an imperative part of our customer journey.

Your role will involve managing and working with other internal teams including processing bills, drafting tenancy documents, issuing rent review documentation, updating the database amongst other exciting tasks

This role has been evaluated to suit a 'hybrid' working pattern whereby there will be the opportunity to work from home for 3 days a week following successful completion of probation

For more information please download our job profile available on our website.

More about you

Touchstone are looking for individuals with customer service experience and someone who can deal well in challenging situations.

If you are experienced in property management this skill will allow you to succeed within the role. You will have great communication skills as you will be required to Build and sustain good relationships with our appointed contractors to guarantee smooth processes.

The ideal applicant will have basic to moderate Microsoft Office skills.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

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