Property Manager/Administrator

3 days ago

Bath BA HU, United Kingdom Property Link Estates Full time

Administrator – Property Letting and Property Management

Location: Bath BA1 1HU

Contract Type: Initially Part-Time 3 days a week

Job Purpose:

To provide administrative support across all areas of property management, ensuring the smooth operation of property portfolios, excellent client service, and compliance with relevant legislation.

Key Responsibilities:

Administrative Support

 Maintain accurate digital records of property files, tenancy agreements, and

correspondence.

 Prepare and distribute documentation including leases, notices, and reports.

 Manage calendars, schedule inspections, and coordinate appointments.

 Handle incoming calls, emails, and queries from tenants, landlords, contractors.

Tenancy Management

 Assist with onboarding new tenants, including referencing and documentation.

 Track tenancy renewals, rent reviews, and lease expirations.

 Support the move-in and move-out process, including inventory checks and periodic

inspections.

 Maintain up-to-date tenancy CRM systems for residential tenancies and long lease

management.

Maintenance Coordination

 Log and track maintenance requests and ensure timely resolution.

 Liaise with contractors and suppliers to arrange repairs and services.

 Monitor service contracts and ensure compliance with health and safety standards.

Financial Administration

 Process invoices, rent schedules and other financial statements.

 Assist with rent collection and arrears management.

 Support budgeting and financial reporting for long leasehold property.

Compliance & Legal

 Ensure properties comply with relevant legislation (e.g., gas safety, fire safety, electrical

EPCs etc).

 Maintain records of inspections, certifications, and regulatory documents.

 Assist with insurance claims and legal notices when required.

Customer Service

 Provide professional and courteous service to tenants and landlords.

 Resolve queries efficiently and empathetically.

 Support marketing and communication efforts for vacant properties and new business.

Skills & Experience Required:

 Previous experience in property/block management roles desirable.

 Strong organizational and multitasking skills.

 Excellent written and verbal communication.

 Proficiency in Microsoft Office an advantage.

 Experience with property management software Alto, Goodlord, Re-Leased, Xero an

advantage but full training available.

 Knowledge of property legislation and tenancy law is desirable.

 Ability to work independently and as part of a team.

Qualifications:

 NVQ Level 2/3 in Business Administration or equivalent.

 ARLA Propertymark or similar qualification

 These qualifications would be an advantage but not essential.

Job Types: Part-time, Permanent

Pay: £15.00 per hour

Expected hours: No more than 22.5 per week

Work Location: In person

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