Administrative Assistant

21 hours ago


Newry, United Kingdom Cornmarket Surgery Full time

The following are core responsibilities of an administrative assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Maintaining and monitoring the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Photocopy documentation as required

Data entry and administrative duties as required

Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

Manage all queries as necessary in an efficient manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Support colleagues, providing cover during staff absences

Complete opening and closing procedures in accordance with the duty rota

As required support deputy practice manager in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

**Job Types**: Part-time, Temporary contract

**Salary**: From £10.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
Comprehensive risk assessment in place, safe working practices, PPE worn by all staff

Application question(s):

- Please demonstrate computer literacy

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 1 year (required)



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