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Team Member- Contracts

3 weeks ago

Hitchin, United Kingdom 1st Choice Rec Full time

**Team Member
- Contracts**

Our client based in Hitchin is currently recruiting for a Team Member in their contracts department. As part of the Customer Service Centre the contracts team are responsible for ensuring that all service contracts are qualified correctly for the relevantbranch to understand and service our clients’ customers within their agreed contract requirements.

Roles and Responsibilities:

- Setting up customer accounts on the ServiceMax system, detailing all assets on the applicable site(s), and providing as much information to ensure the contract can run as smoothly as possible.
- Liaising with both internal teams, and external customers to make sure we have the correct information to be able to meet customer expectations.
- Dealing with contract renewals, contract invoicing and the activation of new contracts.
- Management of daily portals to support the smooth running of our Service contracts.
- Providing support for Engineers with product information, to support the successful delivery of new and existing contracts.
- Producing monthly and daily invoices within agreed time frames.

**WE PUT TRUST IN YOU: YOUR SKILLS**
- You will have experience of working with multiple IT systems (Outlook, Microsoft & CRM’s) and have a good attention to detail skills, as you will be responsible for ensuring data is accurately entered to ensure a smooth running of all Service Contracts.
- You will be organised, pro-active and have great administration and communication skills.
- You will work as a team and have experience of working to targets, both as an individual and as part of a team.

**WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE**

Our client is a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, they offer many development and training opportunities, supporting over 550 employees in the field as well as within our13 different office locations.

Our client cares for their employees and so as well as an attractive salary offering, they also provide the following benefits:

- 25 Days Annual Leave + Bank Holidays
- SMART Pension Scheme (Enhanced Company Contributions)
- Life Insurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Employee Discount Platform
- Internal Recognition & Reward Scheme
- Salary: from £21,000 to £22,500
- Hours: 37.5 hrs Monday to Friday

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.