Contracts Administrator

2 weeks ago

Basildon, United Kingdom Office Angels Full time

**Contracts Administrator
£23k-£27k per annum
Basildon, Essex
Monday - Thursday, 8:30am-5pm (1 hour lunch)
Friday's, 8:30am-4pm (1/2 hour lunch)**
My client is seeking a Contracts Administrator to join their team on a permanent basis. This role is to maintain and grow the number of maintenance contracts sales to see an increase each year. To maintain contracts as a key revenue generating area of theservice department. To be accountable for the overall number of contracts obtained and maintained by the department.

**Duties**:

- Create quotations for maintenance contract new requests / leads and renewals.
- Explain the package features with the customer.
- Follow up on leads from Service Engineers for maintenance contracts with the aim of securing the contract.
- Monitoring and reporting on engineer's performance in obtaining leads for contracts.
- Be proactive in developing new ways of obtaining and securing new maintenance contracts (e.g. targeted structured mail shots, campaigns).
- Fully utilise in-house IT systems in order to extract required information with the aim of producing targeted mailshot and campaigns on a regular basis.
- Liaison with internal marketing department in relation to the production of marketing literature.
- Assisting with loading contracts and jobs onto the system.
- Any other duties commensurate to the role.
- Liaison with Service co-ordinators, engineers to maximise potential contract gain
- Manage incoming calls ensuring they are dealt with in line with departmental procedures and KPIs.
- Attend and take an active part in departmental meetings, making a positive contribution where possible.
- Used to working in a targeted environment.
- Awareness of marketing would be advantageous.
- Creative thinking
- Ownership of projects and results
- Good IT skills (databases, Excel and Word to intermediate level).
- Articulate, confident and fluent communicators and will demonstrate a high level of oral and written English.
- Customer orientated approach and focus.
- Well-developed interpersonal skills.
- A commercial/pragmatic approach to problem solving.
- A committed team player who is effective working under pressure with the team and independently.
- Attention to detail.
- Excellent telephone manner.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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