Locality Officer Level 2
20 hours ago
Are you motivated to work for an ambitious Organisation, here to empower and inspire our communities to thrive?
**Here’s some information about us**
We are delivering our innovative and forward thinking Customer Connect Programme which is transforming the way we deliver services by maximising digital technology and putting customers at the heart of everything we do. The programme is improving services, enabling valued customers to do business with us in a simpler way. Our new operating model will see traditional roles working very differently. Continued development of our people is central to our success.
We are proud of South Lakeland District and we serve communities across a rural area that includes two national parks, with the majority of the stunning Lake District National Park in our district, as well as western parts of the Yorkshire Dales National Park. With friendly communities, low crime rate, cultural attractions and excellent motorway and West Coast Mainline links to the North West, South Lakeland rightly promotes itself as the ‘best place to live, work and explore.’
- We Are South Lakeland._
**Some details about the role**
South Lakeland District Council (SLDC) is seeking to recruit a Locality Officer to work as part of a multi-skilled neighborhood based team. This role will be based in Ulverston to support the town and surrounding areas.
As a Locality Officer you will be providing a presence out and about in the community and building and maintaining excellent working relationships with Ward Councilors, Customers and Partner organisations. You will also be supporting other Locality Officers in managing complex situations.
In the role you will have an enforcement presence, dealing with investigations and evidence collection, with a view to further enforcement or legal action. You will also be supporting the team with fly tipping, abandoned vehicles, enforcement around Public Space Protection Orders, domestic and trade waste issues. You will attend annual training courses in the above areas of work.
Part of your duties (approx. two days per week) you will undertake private water sampling across the district; accredited water sampling training will be provided.
Locality Services is a flexible service that provides customer support which may extend beyond traditional working hours, therefore flexible working arrangements may be required. Some weekend working is also required as and when needed.
Please note, the Locality Team mostly work outdoors in all weathers and terrains.
**What we are looking for in you**
To be successful in the role, you will know and understand the community, Council assets and public concerns. You will also be able to resolve issues and support new projects and initiatives.
Applicants should have a proven ability to be accurate, detailed and professional in their approach to work and an ability to deliver high standards of customer service at all times. Experience in handling enforcement issues is essential.
**In addition you will have**:
- Good standard of education with a minimum of 5 GCSEs or equivalent experience.
- A UK driving license and access to a vehicle to use for work.
- The ability to work alone as well as part of a team.
For more information, please view the Locality Role Profile
228 KB / 7 Pages).
**Equality of opportunity**
**Would you like to join us, share and develop the experience and above all, make a difference ?**
***
Interviews will be held**: TBC
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