Branch Supervisor

Are you a born leader? A rare opportunity has arisen at our Penrith Store for someone to lead the retail team to maximise sales across the whole site.

**ABOUT US**

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

**The Job**

To lead the Retail Team, to maximise the sales opportunities across the whole site, ensuring customer service standards and sales optimisation is high on the agenda.

To lead the Retail Branch Team driving sales and profitability to achieve targeted contributions, in the absence of the General Manager.

To ensure all Retail Branch colleagues deliver exceptionally high customer service, to optimise sales opportunities, in Branch and take a lead in ensuring all customers have a positive customer experience.

To support, coach and develop retail colleagues within the branch, so that key talent is optimised and retained, and we continue to be an attractive employer for future talent.

To support the General Manager in managing stock to hit Retail stock targets for the store, including aged stock.

To support the General Manager in managing all customer debt, to ensure it is kept within company credit policies.

To ensure that all operating procedures are adhered on a daily/weekly/monthly basis in the absence of the General Manager.

To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.

To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes.

Any other task associated with the efficient technical support of a Workshop.

**SKILLS, EXPERIENCE AND QUALITIES REQUIRED**

Essential:
Experience of Supervising Retail Teams.

Experience of coaching and mentoring colleagues.

Experience in retail trading.

Desirable

Agricultural experience.

IOSH Managing Safely qualification.

Previous experience of using D365

**BENEFITS**

As part of The Billington Group we offer a wide range of employee benefits including:
An attractive salary package.

Annual salary reviews in September each year.

A minimum of 25 days annual leave.

Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

**_ Your Health_**

**Health Assured**:Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.

**Sick pay**:Generous company sick pay entitlement.

**Health Cash Plan**:A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

**_ Your Lifestyle_**

**Staff Discount**:Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

**Cycle to work scheme**:A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

**Flexible life assurance and critical illness cover**:Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

**Perks At Work**:Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

**Salary finance benefits**:Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

**Your Future**

**Pension**:Enrolment into the Company pension scheme after 3 months of employment.

**Training & Development**:Role specific training and ongoing training and development opportunities identified through our annual appraisal process.