Call Centre Controller

Experienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. - Taking calls from the public and creating bookings. - Taking calls from drivers and resolving queries - Problem solving ensuring journeys are serviced - Dispatching jobs to drivers - Allocating work and liaising with contract holders -...

**Great on the phone? Looking to build your customer service or sales career? Join our call centre team and start immediately - full training provided!** **About the Role** We’re looking for enthusiastic, reliable **Call Centre Agents** to join our growing team. This role is perfect for someone who enjoys talking to people, solving problems, and working...

Weekend Taxi dispatchers required! If you are looking for a weekend job while you study or part time hours in a busy call centre, our part time shifts are what you are looking for. Come join Edinburgh’s longest running, and most successful, Taxi company. City Cabs are looking for Taxi dispatchers to join our busy team. As the number 1 Taxi company in...

Part Time Call Centre Agent positions available to join our busy 247 call centre in Edinburgh. - Taking calls from the public using friendly, clear, telephone etiquette - Creating taxi bookings ensuring accuracy in information - Managing bookings confidently using our taxi booking system - Logging feedback information in a professional and empathetic...

**Responsibilities**: - Answer incoming calls professionally and provide information about products or services - Make outbound calls to follow up with customers or leads - Upsell products or services to customers where appropriate - Analyse customer needs to offer the best solution - Maintain accurate records of customer interactions and transactions -...

We are seeking a dynamic Call Centre Representative to join our team in providing exceptional customer service. This role involves handling inbound and outbound calls to assist customers with their queries and provide product information. **Duties**: - Answer incoming calls promptly and professionally - Assist customers with product inquiries and provide...

Full Time nightshift Taxi dispatchers required! Come join Edinburgh’s longest running, most successful, and largest Taxi company. City Cabs are looking for Taxi dispatchers to join our busy team in our call centre. As the number 1 Taxi company in Edinburgh, you can naturally expect a first class working environment based in Edinburgh's West End,...

As a Trainee Call Centre Agent, you’ll receive full training to excel in handling customer inquiries, resolving issues, and providing support. You will: - Handle inbound and outbound customer calls in a professional and friendly manner. - Resolve customer inquiries and concerns efficiently. - Provide accurate product and service information. - Follow up...

**Are you ready to kickstart or elevate your career?** We’re looking for energetic, goal-oriented Call Centre Agents to join our dynamic team. If you have excellent communication skills, a passion for connecting with people, and the drive to succeed, this is the role for you! **What You’ll Do**: - Engage with customers via inbound/outbound calls to...

As a Call Centre Representative, you will be the first point of contact for customers, handling inbound and outbound calls to provide assistance and information. **Duties**: - Communicate with customers via telephone to address inquiries and resolve issues - Perform data entry to update customer records accurately - Utilise phone etiquette to ensure...