Call Centre Assistant
9 hours ago
**Location: Basildon, Essex.**
**Salary: DOE**
**Working hours: Full Time only,(Weekend work is essential).**
**Experience level: Ideally call centre or customer service background.**
At Specsavers, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional manner is essential.
As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Admin
- Ensuring customer details are captured accurately when booking appointments
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Basildon, SS14 1DT: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
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