Administrator

Administrator

Permanent

37.5 Hours Per Week

Monday-Friday 9am-5pm

Salary-£19,904

Based Guildford, Surrey, United Kingdom

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**

To assist in the deliver y of the administration service across a variety of supported and sheltered schemes., Provide administration assistance within a client focused environment. Collating and submitting information returns, including funding, heal th and safety and performance returns

**So, who are you?**

We’re looking for someone with previous experience of providing general administrative support and who can use Microsoft Word, PowerPoint, Excel and Outlook. You'll be results focused and able to take ownership of tasks. You'll need to be a good team player with excellent written and verbal communication skills. You are customer focused and able to work under pressure to meet deadlines.

**Enjoy the rewards
Working with us, you’ll enjoy competitive pay, 28 days holidays excluding 8 bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.

Click here, for more information.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
- We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. _

**Job Profile
- Carry out day to day office administrative functions to ensure that all records and file s are maintained and held securely, and that the confidentiality of information is upheld.
- Assisting with the procurement and management of service contracts.
- Assisting the delivery of an effective and consistent administration system across the clu ster.
- Ensuring culture and diversity issues have been considered across the client group and to tackle any forms of discrimination, adhering to equality and diversity procedures.
- Collating and submitting information returns, including funding, heal th and safety and performance returns.
- Promote and encourage a high level of client involvement, consultation, and communication.
- Ordering and monitoring office supplies and equipment.
- Maintaining all financial administration systems, including rent accounts, invoices, petty cash and banking.
- Collating internal financial monitoring reports as and when required.
- Providing personal administration support where appropriate.
- Ensuring appropriate recording and IT systems are in place.
- Working in line with health and safety requirements to ensure the overall safety and security of the scheme.
- Attend various meetings to provide a minute taking function.
- To understand your role in the organisation and to be accoun table for your contribution to maximise profitability.
- To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way.
- To understand that your efforts will be client led and be accountable for positive and tangible outcomes
- To understand that Riverside is a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures.
- Working within a multi - disciplinary tea m of housing and support staff.
- Assisting in meeting key performance indicators, such as voids and arrears targets.
- Supporting and promoting the highest level of tenant consultation, communication, and partnership in all aspects of service delivery.
- Active involvement in team meetings and attending regular supervisions.
- Working in line with company policies and procedures and the requirements of funders and stakeholders to ensure effective service delivery.
- Attending appropriate training and development opportunities as required.
- Occasional travel across schemes in the cluster.

**Other Duties**
- To provide a high quality, customer -orientated service championing “Mary Gober” practices
- Constantly review work outputs, setting improvement targets and appraising individual performance
- Participate in the work of the Divisional team, encouraging innovation
- Undertake personal development and training as necessary to keep up to date with legal, political, financial, and other developments in the fields of housing and customer service
- To ensure compliance with Riverside’s Equality and Diversity policy, in respect of employment and service delivery
- Ensure that all data is compliant with legislation and policies relating to data quality
- To