Complaints Coordinator

Due to growth we are now recruiting for a customer relations coordinator to join our customer services department. The main purpose of the role is to ensure that we treat all complainants fairly by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately. Key responsibilities:Recording all...

We are now recruiting for a customer relations coordinator to join our growing customer services department. **What you'll do** - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response...

Job Description Due to growth we are now recruiting for a customer relations coordinator to join our customer services department. The main purpose of the role is to ensure that we treat all complainants fairly, by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately. Key...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

Salford Care Organisation, part of Northern Care Alliance NHS Foundation Trust has an exciting opportunity to recruit to the position of a Customer Care and Complaints Adviser. Based in Salford, you will coordinate Adult Social Care Complaints and Enquiries (representations from MP's and Councillors) for Salford residents. Are you enthusiastic? Have...

Overview: To carry out a wide and thorough range of complex and technical analysis work on FOS cases. Investigate and respond both verbally and in writing, to Executive, MP, and Press complaints. Provide complaint handling advice and guidance across the business, and within Customer Relations. Provide complaint overviews to Senior Management Team on request....

Job title: Crisis and Complaints ManagerLocation: ManchesterEmployment Type:Full time PermanentDirect reports: Customer Service and Resolution AdministratorCompany OverviewOcasa is not your typical property management company - were redefining how residential properties are managed in the UK. Established to oversee a private investment funds residential...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

The Faculty of Science and Engineering’s Teaching, Learning and Student Experience Team is looking for a passionate and highly skilled Appeals, Complaints, and Discipline (ACD) Officer to join our team in delivering high quality support, advice, and case-handling work, and coordinating activities in relation to cases to ensure consistency of approach. You...

A leading investment platform company in the UK is seeking a Customer Relations Team Leader for its Customer Services Department in Manchester. The role demands supervision of Customer Relations Coordinators and ensuring all complaints are managed according to FCA requirements. Ideal candidates will possess strong customer service, financial administration...